Ground Ops Trainer

Job Summary:

The Ramp Trainer will be utilized to lead new-hire development and engage with current employees to remain compliant on new or recurrent training.

The Ramp Trainer is a technical service position whose work routine varies while following strict safety and set procedures. This position reports directly to the Training Manger.

Responsibilities

Job Responsibilities:

• Train and develop incoming employees for company initial indoctrination, recurrent and on-the-job technical and safety training and update training record databases.

• Aid in quality control benchmarks and audit subsequent company activities to ensure their effectiveness and accomplishment.

• Audit and ensure all contract standard operating procedures are adhered to.

• Assist in implementing, and monitoring training programs within our organization.

• Assist in development and/or distributing training materials.

• Developing multimedia visual aids and presentations.

• Conducting testing and evaluation processes.

• Obtaining and maintaining customer qualifications as required to sign off and evaluate employees under multiple carrier training programs.

• Conducting performance evaluations.

• Facilitating classroom training, demonstrations, on-the-job training, meetings and conferences.

• Conducting initial and recurrent airline specific training.

• Providing training reports to Supervisors and Management

• Communicating training compliance to employees within the assigned area or department.

• Other duties as assigned by Manager

Qualifications

Minimum Qualification:

• Excellent computer skills to include being well-versed in Office Suite (Excel, Word, PowerPoint, Outlook), multiple browsers (Safari, Firefox, Chrome, Edge, Opera), and multiple operating systems (Linux, UNIX-based, macOS, Windows XP, Vista 7, 8, 10)

• Obtaining and maintaining customer qualifications as required to evaluate and manage records of employees under multiple carrier training programs. (Some traveling required)

• Must be comfortable with public speaking and presenting material to large groups

• Must be proficient in general office administrative duties

• Must be able to multi-task in a fast-paced environment

• Attention to detail and excellent customer service essential for success

• Candidate must be reliable and dependable

• Complying with repair station requirements IAW FAR 145, Pegasus’ Operations Specifications, and contracted Air Carrier Programs.

• Valid driver’s license.

• The ability to fluently read, write, speak and understand English.

• The applicant must have the ability to maintain a professional demeanor in a stressful, highly regulated atmosphere.

• The ability to work under stressful situations and tight time constraints.

• The applicant to occasionally work nights, weekends, holidays, and in inclement weather as required.

• Successfully complete a background investigation, including FBI fingerprints, criminal history and pre-employment drug test.

• Must be able to work independently, or as part of a team, with little or no supervision.

• Applicants be at least 18 years of age.

• . citizenship or show proof of right to work in the .

• A minimum High School graduate or GED

Language Skills :

• Read and interpret documents such as FAR’s, foreign aviation regulations, safety rules, operating instructions and procedure manuals.

• Write maintenance, quality assurance and training reports, operations procedures for Repair Station Manual, Quality System Manual, Repair Station Training Manual, Pegasus Policies & Procedures Manual and general correspondence.

• Speak effectively one-on-one and before groups of customers or employees of the organization

• Communicate with customers within and outside of the United States. These customers include many for whom English is their second language. Applicant must be patient and tolerant of differing cultural values and lingual challenges.

Math skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Abilities:

• Apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

• Deal with problems involving variables in non-standardized situations.

Physical Demands: moderate.

• Must be able to lift, carry, move, push, pull and install 30-50 lb components unassisted, have 20/20 corrected vision, good hearing, and be willing to wear all required safety equipment (Personal Protective Equipment – PPE). Regularly required to use hands, talk, hear, bend, stoop, kneel, and is frequently required to stand, walk.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus.

• The noise level in the AOA work environment is usually moderate but can vary dramatically depending on location and activity. Occasionally high noise levels exist where hearing protection is required and provided.

Fair Labor Standards Act Status : Hourly Non-Exempt

The above is not intended to list all possible essential functions or requirements as they are subject to change. The employer reserves the right to revise or change this description. This description does not constitute a written or implied contract of employment. All employees are expected to work varying hours of compensated overtime to accomplish various duties. To perform this job successfully, an individual must be able to satisfactorily perform each of the above essential duties and meet the physical demands. Reasonable accommodations may be made to enable individuals with disabilities to meet these conditions.

Job: Aviation

Travel: Yes, 25% of the time

Organization: Pegasus Aviation Services

Clearance: Not Applicable

Work Type: On-Site

Remote: No

ReqID: 2024-12695