Lead Software Developer - Services Ecosystem

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Lead Software Developer understands the software development lifecycle (from coding to support) and understands various automation tools for developing CI / CD pipelines. This role will shape how Lumen combines the latest technologies and services to automate all aspects of software deployment and application lifecycle management. Passionate about software automation and quality is always a priority.??

This role will collaborate with key stakeholders across the engineering organization product owners, developers, and testers to design, develop, and implement solutions to deliver amazing user experiences and optimize and automate business and technical processes. ?This role will have responsibility for translating product vision and turning requirements into reality.?

Location

This is a work from home position within the US.

The Main Responsibilities

Production Support & Incident Management

Provide Tier 2 / 3 support for issues across portal services by troubleshooting and resolving technical issues in test and production environments.

Lead root cause analysis and post-mortem processes to ensure continuous improvement.

Performance Optimization

Monitor system performance and proactively identify bottlenecks or degradation.

Implement tuning strategies across application layers, databases, and infrastructure.

Drive initiatives to improve latency, throughput, and resource utilization.

Monitoring & Observability

Design and maintain dashboards, alerts, and metrics using tools like CloudWatch, Grafana, or similar.

Ensure comprehensive coverage of system health indicators and business KPIs.

Automation & Infrastructure as Code

Develop and maintain automation scripts and tools for deployment, scaling, and recovery.

Use Terraform, or similar IaC tools to manage AWS resources.

Automate routine operational tasks to improve efficiency and reduce human error.

Engineering

Participate in reliability reviews.

Advocate for resilient architecture and fault-tolerant design patterns.

Collaboration & Communication

Work closely with software engineers, DevOps, and product teams to align reliability goals.

Document processes, runbooks, and best practices for knowledge sharing.

Provide mentorship and guidance on reliability and operational excellence.

Create and maintain detailed technical documentation for software solutions. Stay up to date on the latest software engineering trends and technologies.

What We Look For in a Candidate

Minimum Requirements?

US Citizen on US Soil.

8+ years professional experience with a Bachelor's Degree or equivalent education and experience

6+ years professional experience with a Master's Degree or equivalent education and experience

5 years overall professional software development experience.?

Experience in API development using Java Microservices and Spring Boot framework

Experience in developing REST APIs using microservice architecture.

Experience in using RDBMS like Oracle, MySQL, SQL, and NOSQL.

Experience in implementing CI / CD, preferably using GitHub / Jenkins

Experience in deploying apps to Kubernetes / Docker

Preferred Requirements?

Experience in developing apps that operate using Confluent Kafka

Knowledge of GraphQL

Development experience in Python

Experience with Agile / SCRUM Methodologies and development practices

Certifications in AWS or related technologies is a plus.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$103,711 - $138,281 in these states : AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$108,896 - $145,195 in these states : CO HI MI MN NC NH NV OR RI

$114,082 - $152,109 in these states : AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and / or sales compensation) as you move through the selection process.

Learn more about Lumen's :

Benefits ()

Bonus Structure

#LI-Remote

#LP1

Requisition # : 340535

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.