Credit Support Specialist

Essential Responsibilities :

Loan Actions, Renewals & Portfolio Support

Partner with Relationship Managers and Credit Analysts to understand lending opportunities and translate them into formal loan actions within the loan system (AgWorx)

Maintain timely, accurate loan notes and engage the deal team to support alignment, efficiency, and adherence to timelines

Support renewals and modifications by preparing loan actions and assisting with member communications (renewal letters and needs lists) at least 90 days prior to maturity

Verify active covenants, review documentation status, and recommend remedies for past-due items or exceptions

Entity, Collateral & Documentation Review

Review entity and individual records, including Secretary of State filings, UCC / iLien searches, and amendments, to ensure required documentation is current and complete

Perform Know Your Customer (KYC) due diligence and create or update account profiles tied to loan transactions

Confirm collateral documentation is complete to initiate internal requests such as appraisals, chattel reviews, and inspections

Order preliminary title reports, endorsements, and property searches with external title providers when applicable

Upload, store, and organize member documents in document retention systems (DocMan) using established naming conventions

Loan Servicing, Purchased / Sold Loans & Administrative Support

Initiate and support loan servicing actions including extensions, fixed-rate requests, fee tranches, and partial releases in coordination with Relationship Managers

Provide notary services and coordinate document execution in accordance with established procedures when applicable

Assisting Relationship Managers with Farm Credit Leasing by obtaining quotes and submitting requests through the CoBank portal

Prepare participation certificates for purchased and sold loans and coordinate required signatures

Track compliance on purchased and sold loans; post draft and executed documents, clear ticklers, process rate tranches, and update loan actions as required

Appropriately protect the confidentiality, security, and integrity of Association systems, data, and client information

Knowledge, Skills, and Abilities :

Working knowledge of Microsoft Word, Excel, PowerPoint, and Outlook

Working knowledge of financial statements and general loan processes

Strong ability to gather, compile, organize, and analyze information accurately

Effective written and verbal communication skills

Ability to work independently, recognize the need for action, and initiate activities to address priorities

Strong attention to detail with the ability to differentiate significant from insignificant information

Ability to interact and work effectively with others in a team-oriented environment

Minimum Qualifications :

Associate’s degree in business or a related field, or an equivalent combination of education and experience sufficient to perform the essential functions of the position

Minimum of one (1) year of credit support or closely related experience

Notary preferred

Physical Requirements :

Sedentary position requiring extended periods of sitting

Occasional standing and walking

Ability to lift to 10 pounds occasionally

Close visual acuity required to prepare and analyze data, view a computer screen, and perform extensive reading

Repetitive motions including keyboarding and mouse use

Compensation / Pay Rate (Up to) : $50,000.00 - $75,000.00