VP, Product Management- Unified Profile and Knowledge

VP, Product Management – Unified Profile and Knowledge

Salesforce is the #1 AI CRM, where humans and agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

We are seeking an innovative, entrepreneurial, and experienced data and AI product leader to lead the strategy, development, and delivery of our unified profile and enterprise knowledge platform for Salesforce. This leader will build a single source of truth for customer, employee, and enterprise knowledge to power activations, automations, agents, and analytics across the enterprise.

Your Impact & Responsibilities

Vision & Strategy : Define, champion, and evangelize a compelling vision for Salesforce's unified data graph that brings all of our most critical data assets into an actionable asset for the agentic enterprise.

Product Roadmap & Execution : Develop and manage a multi-year product roadmap, prioritizing initiatives based on customer impact, business value, technical feasibility, and strategic importance.

Platform Development : Lead an integrated team of product managers, engineers, and data scientists to build and extend the Salesforce platform, ensuring adherence to agile software development best practices.

Data Vendor Management : Manage strategy, budget, relationships, and integration with a large suite of data providers to acquire, enrich, and share data assets across Salesforce's enterprise needs.

Data Operations Management : Ensure continuous management of key data assets with operations to monitor data quality, govern mastering rules, and provide scaled capacity for global data management.

Cross-Functional Leadership : Collaborate closely with engineering, data science, research, design, marketing, sales, and other business unit teams.

Stakeholder Management : Engage with executive leadership and key stakeholders to communicate product strategy and secure buy-in.

Team Leadership & Development : Build, mentor, and lead a high-performing team, fostering an inspiring and accountable performance culture.

Technical Acumen : Maintain a strong understanding of data management, customer data platforms, LLMs, vector and graph databases, agentic development models, and scalable platform architecture.

Operational Excellence : Drive operational excellence implementing best practices for product discovery, delivery, and lifecycle management.

Industry Thought Leadership : Represent Salesforce and its data and AI vision through presentations at Salesforce events, customer engagements, and relevant industry forums.

Vendor & Partner Management : Manage relationships with a suite of vendors and consultancies, including budget considerations and procurement alignment.

Required Qualifications

15+ years of data and AI software product management experience, with at least 7-10 years in a significant product leadership role focused on machine learning, AI platforms, data products, or enterprise-scale technology platforms.

Proven track record of successfully launching, scaling, and growing complex, data-intensive enterprise-grade platforms and AI-powered applications that deliver significant business KPIs.

Expertise in master data management practices and technologies, inclusive of identity management, hierarchy management, ontology management, identity resolution, survivorship logic, and golden record identification.

Strong interest in emerging technologies related to unstructured data ingestion, metadata management, ontological modeling, and shaping unstructured data into well-managed vector and graph databases for agentic systems.

Experience with building or significantly contributing to enterprise products that incorporate machine learning and AI decision systems.

Exceptional strategic thinking and problem-solving skills, with the ability to translate market needs and complex technical concepts into clear product requirements, compelling product vision, and business value.

Demonstrated ability to lead, inspire, and scale high-performing product teams, fostering a culture of excellence and accountability.

Outstanding written and verbal communication skills with the ability to craft compelling narratives and present effectively to diverse audiences, including C-level executives, technical teams, and customers.

Proven ability to work cross-functionally, build strong relationships, and influence effectively with stakeholders at all levels of a global, matrixed organization.

Deep knowledge and proven use of agile software development practices, including Scrum / Agile methodologies and CI / CD for delivering software applications and platforms.

Bachelor's degree in Computer Science, Engineering, Data Science, or a related technical field.

Ability to travel domestically and internationally as needed (e.g., ~15-25%).

Preferred Qualifications

Master's or PhD in Computer Science, AI, Machine Learning, or a related field.

Experience with building software on large-scale distributed systems and cloud platforms (e.g., AWS, GCP, Azure).

Experience delivering and managing product lines with significant revenue or business impact.

Expertise with Salesforce products and the Salesforce platform ecosystem.

Experience building data management solutions for CRM, sales, service, or marketing domains.

Experience with data governance, privacy regulations, and implementing ethical AI frameworks in practice.

Active participation in the data & AI / ML research, open-source community, and industry events.

Benefits & Resources

When you join Salesforce, you'll have limitless opportunities to grow in all areas of your life. Our benefits and resources support you to find balance and be your best, while our AI agents accelerate your impact so you can do your best.

Accommodations

If you require assistance due to a disability applying for an open position, please submit a request via the Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. We are committed to creating an inclusive workplace free from discrimination and provide fair hiring practices. Applicants may be assessed on the basis of merit, competence, and qualifications without regard to protected characteristics. Recruiting, hiring, and promotion decisions are based on merit.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well, including time-off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. For more details about benefits, visit https : / / www.salesforcebenefits.com.

Salary Ranges

For Washington-based roles : $281,000 to $449,600. For California-based roles : $307,100 to $491,500.

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