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Order Coordinator - Parts/Products Team
Order Coordinator - Parts/Products TeamCogent, Inc • Riverside, MO, US
Order Coordinator - Parts / Products Team

Order Coordinator - Parts / Products Team

Cogent, Inc • Riverside, MO, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Are you looking for a great company with great people, a place you can retire from someday? If a position where you can directly impact the success of an organization and share in that success as an Employee Owner sounds like a refreshing opportunity, then check us out. Together we build our future!

Cogent is currently seeking an Order Coordinator . The ideal candidate will have an associate’s degree (minimum) along with previous experience in a customer service / order coordination / scheduling position. We are passionate about helping customers and the communities where we live and work and pride ourselves on being respected, innovative leaders in our industry.

What we value :

  • Intelligent, entrepreneurial, and industrious individuals looking to apply themselves creatively
  • Individuals who are comfortable speaking up, sharing ideas, and driving change
  • Energetic teammates looking for more than just a job to pay the bills
  • Passionate individuals who naturally do more than is asked

Typical duties of an Order Coordinator include :

  • Reviews orders for accuracy and completion. Clarifies invalid and unclear order requirements with sales staff
  • Enters all sales orders from Application Engineers into our ERP system
  • Places orders with vendors to purchase customer orders
  • Computes prices, shipping costs and any appropriate discounts
  • Handles inbound calls from customers, vendors and sales personnel
  • Provides sales quotes for parts to customers from vendor provided resources
  • Determines appropriate timing of orders to ensure timely delivery and cost savings
  • Verifies and updates customer information
  • Checks customer account for credit and outstanding payments
  • Informs customer and / or salesmen of shipping date and any possible delays
  • Accurately prepares invoices in our billing system
  • Electronically files copies of all orders received
  • Adheres to productivity standards to ensure all orders are handled in a timely and efficient manner
  • Customer Service is KEY; you will have contact with customers on a daily basis

    • Qualified candidates will have the following knowledge, skills and abilities :

  • Proficient in MS Office Word, Excel and Google Drive and Gmail
  • Fast paced self-motivator who promotes teamwork among co-workers
  • Ability to multi-task such as simultaneously using telephone and computer skills
  • Must have a general knowledge of basic mathematical computations
  • Ability to sit for extended periods while typing and reading on the computer
  • Experience using Epicor Prophet 21 or similar ERP software programs preferred
  • Experience using Salesforce or similar CRM preferred

    • Why Work With Us?

    At Cogent, you’re not just an employee—you’re an owner . Our team of employee-owners is committed to building prosperous communities and delivering innovative fluid processing solutions. We serve a wide range of markets including industrial, municipal, and commercial sectors through our family of trusted brands.

    We Offer :

  • Employee Ownership (ESOP)
  • 401(k) with Company Match
  • Profit Sharing
  • Medical, Dental, Vision & Life Insurance
  • Generous PTO, Paid Holidays & Volunteer Time Off
  • Career Development & Advancement Opportunities
  • A Culture That Values Innovation, Collaboration, and Respect

    • Make Your Mark with Cogent

    This is more than just a coordination role—it’s a chance to work in a company where your efforts are recognized, your voice is valued, and your professional growth is supported. As an employee-owner, you'll be part of a collaborative team that celebrates innovation, accountability, and shared success.

    Apply today and help us build something exceptional—together.

    [job_alerts.create_a_job]

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