Customer Service/Data Entry

Job Description

CTR Group is seeking a Customer Service/Data Entry Associate. Immediate openings and urgently hiring!

What We Offer:

• Weekly Pay - you receive a paycheck every week
• Comprehensive Benefits Package
• Safety First!

Principal Duties and Responsibilities:

Represent our company in a professional and positive manner.

Data Entry of all incoming customer orders.

Create Job Packets of all customer orders for production.

Create Bills of Materials from customer drawings.

Create physical and digital records for new items.

Produce and Update complex Excel spreadsheet reports.

Discuss discrepancies with supervisors and customers.

Answer customer inquiries -requires communicating with buyers, engineers, and production supervisors by phone and email.

Communicate with our engineers and supervisors by phone, email and in person.

Call customers to maintain relationships.

File physical and digital part drawings, purchase orders, etc.

Scan documents to server.

Print labels.

Answer phones, route phone calls, take messages.

Other Miscellaneous projects or duties as assigned.

Requirements for this Position:

Attention to detail.

Ability to read and understand basic blueprints (experience preferred, training available).

Manufacturing experience preferred.

Computer knowledge and skills, including proficiency in Microsoft Office applications, especially Excel, Outlook and Word with the ability to understand, create, and maintain complex spreadsheets. Must be comfortable with computers.

Ability to type with speed and accuracy - touch typing & 10 key (35 WMP typing speed desired)

Basic Math skills including addition, subtraction, multiplication, division, and the ability to convert fractions to decimals, inches to mm, etc.

Ability to accurately file alphabetically and/or numerically.

Excellent verbal and written communication skills; ability to effectively communicate.

Flexibility to work on multiple projects simultaneously; ability to re-evaluate and change priorities quickly and efficiently as needed to meet deadlines.

Team oriented, self-motivated and results oriented.

Excellent attendance, dependability and maturity.

Must be able to work daily overtime when deadlines require.

Must possess a strong sense of urgency.

Must be a fast learner.

About CTR Group:

CTR Group operates in the staffing and recruitment industry, Nationwide for over 35 years. We provide full-service staffing support for various sectors including Marine Trades, Heavy Industrial, Light Industrial, Commercial, Technical, Professional, Aerospace and Aviation, and Energy. We offer a range of placement options such as Direct Hire, Contract Labor, Temporary & Temp to Hire. CTR Group takes pride in its high ratings across various platforms, reflecting our commitment to excellence and our dedication to providing quality staffing and employment services.

CTR Group is an equal employment opportunity employer. Candidates are selected based on qualifications and defined requirements of the job, not on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected status. Further, CTR Group encourages United States' Veterans and persons with disabilities to apply for positions for which they are qualified.

California Consumer Privacy Act Statement

We value your privacy and are committed to protecting your personal information. In accordance with the California Consumer Privacy Act (CCPA), you have the following rights:

1. Right to Know: You can request details about the personal information we collect, use, and share.
2. Right to Delete: You may ask us to delete your personal information, subject to certain exceptions.
3. Right to Opt-Out: You can opt out of the sharing of your personal information. Personal information is only shared to prospective employers with your permission. We never sell personal information.
4. Right to Non-Discrimination: Exercising your CCPA rights will not result in any discrimination.

For more information or to exercise your rights, please contact us.