Talent.com
Restaurant Shift Leader
Restaurant Shift LeaderPotbelly - Sound Sandwich LLC • Seattle, Washington, United States, 98104
Restaurant Shift Leader

Restaurant Shift Leader

Potbelly - Sound Sandwich LLC • Seattle, Washington, United States, 98104
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Earn $20 to $21 plus tips! – Based on skills and qualifications!

You gotta have it HOT...hot peppers, hot sandwiches, hot pay!

Do you hunger for more?

Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us.

Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop.? Before you knew it, we were serving up delicious food in a fun environment at more than 400 shops across the United States.

We continue to wake up every day with one goal : Make people happy through good vibes and delicious craveable food.? Put those awesome ingredients together, and there’s no telling what we’ll cook up next!

Sound Sandwich offers comprehensive medical, dental, and vision benefits along with group life insurance for our eligible salaried and hourly employees.

Job Title : Shift Leader

Department / Function : Operations

Location : Field, in Shop

Report to : General Manager / Assistant Manager

Details : Nonexempt

Travel Requirements : Rarely

GENERAL DESCRIPTION

Leads and behaves according to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. Follow standard Potbelly operating policies and procedures with essential areas of focus including but not limited to :

FOCUS

People

  • Lead Associates on shifts, including assigning tasks (cleaning, line duties, opening / closing duties), providing feedback and training.
  • Know and support appropriate personnel policies, labor laws and safety procedures.
  • Ensure all security procedures are executed (safe procedures, open / close procedures etc.)
  • Transitions into opening / closing duties.

Customers

  • Make customers really happy.
  • Resolve customer complaints / issues.
  • Empowers Associates to make sure all customers leave happy.
  • Execute and support all food safety requirements and practices.

    • Sales

  • Lead Associates to open, transition, and close shifts without supervision.
  • Manage and organize the line and delegate duties to Associates.
  • Know and uphold standards for product quality.
  • Work the line as needed.
  • Ensure back-of-the-house procedural standards are met.
  • Promote sales on the shift through executing the marketing plan within the four walls.

    • Profits

  • Control food costs, labor, waste, and cash on the shift.
  • Count drawers and follow proper daily cash handling procedures.

    • ESSENTIAL PHYSICAL FUNCTIONS

  • Must have the ability / stamina to work a minimum of 40 hours a week.
  • Ability to stand / walk for 8-9 hours per day and sit for 1-2 hours per day.
  • Must be able to exert well-paced and frequent mobility for periods of up to five hours.
  • Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
  • Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%).
  • Must be able to tolerate higher levels of noise from music, customer and employee traffic.
  • Must be able to tolerate potential allergens : peanut products, egg, dairy, gluten, soy, seafood and shellfish.
  • Ability to oversee a fast-paced, high-volume, customer-focused restaurant through coordination of schedules, problem-solving, maintaining cleanliness, training employees and providing great customer service.

    • EXPERIENCE, EDUCATION AND BEHAVIORS

  • Must represent Potbelly Advantage and Our Values.
  • Minimum of 1 year supervisory experience in a restaurant or retail environment.
  • Minimum educational requirement : High School degree.
  • Must be able to work a minimum of 2 opens and / or closes per week.
  • As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity.
  • Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities
  • Exceptional customer service skills.
  • Strong communication skills, both written and verbal.
  • Strong organizational skills and the ability to multi-task.
  • Strong interpersonal skills.
  • Ability to train and coach others.
  • Must be able to demonstrate strong leadership skills at all times.
  • Must be a strong team-player.
  • Ability to manage a fast-paced, high-volume shifts while providing excellent customer service.

    • You are applying to work with a franchisee of Potbelly Corporate. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

    PI4f20d6254d99-30511-38612606

    [job_alerts.create_a_job]

    Restaurant Shift Leader • Seattle, Washington, United States, 98104

    [internal_linking.related_jobs]
    Shift Leader

    Shift Leader

    Panda Restaurant Group • Edmonds, WA, US
    [job_card.full_time]
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...[show_more]
    [last_updated.last_updated_30]
    Hospitality Shift Lead - Bellevue, WA

    Hospitality Shift Lead - Bellevue, WA

    LAZ Parking Northwest, LLC • Bellevue, Washington, United States, 98004
    [job_card.full_time]
    Hospitality location - Bellevue, WA .Must have valid driver's license with at least 3 years worth of a driving record .The Shift Lead, Hospitality oversees operations in the absence of location man...[show_more]
    [last_updated.last_updated_30]
    Fast Track General Manager

    Fast Track General Manager

    Dunkin' Donuts • Kent, Washington, USA
    [job_card.full_time]
    Our team members are the ingredients of goodness and we make certain that.Becoming a member of our team means that theres room for you to become the world-class leader. From leadership development t...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Leader

    Shift Leader

    Washington Staffing • Seattle, WA, US
    [job_card.full_time]
    A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures.The shif...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Leader

    Shift Leader

    Ivars, Inc. • Seattle, Washington, United States, 98103
    [job_card.full_time] +1
    Kidd Valley Hamburgers, the home of delicious made-to-order burgers and classic hand-mixed shakes, is now hiring high-energy Shift Leaders for our Seattle location at 4910 Green Lake Way North.Thes...[show_more]
    [last_updated.last_updated_variable_days]
    Domino's Shift Leader - Kenmore / Bothell WA (7062)

    Domino's Shift Leader - Kenmore / Bothell WA (7062)

    Domino's Pizza • Kenmore, WA, United States
    [job_card.full_time]
    Company Description Shift Leader Pay Range : $17.Job Description Company Description JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Leader

    Shift Leader

    Seattle Staffing • Seattle, WA, US
    [job_card.full_time]
    A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures.The shif...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Totem Lake - Shift Leader

    Totem Lake - Shift Leader

    sweetgreen • Kirkland, Washington, United States, 98033
    [job_card.full_time] +1
    A Healthier Future Starts With You!.Every great team is led by a great leader.As a Shift Leader, youll support daily restaurant operations and bring our mission to life, building healthier communit...[show_more]
    [last_updated.last_updated_30]
    Restaurant Manager

    Restaurant Manager

    Raising Cane's • Seattle, Oregon, USA
    [job_card.full_time]
    Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Canes standards and culture in shift management responsibilities of restaurant operations.The physical work enviro...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant Manager

    Assistant Manager

    Dunkin' Donuts • Kent, Washington, USA
    [job_card.full_time]
    Our team members are the ingredients of goodness and we make certain that.Becoming a member of our team means that theres room for you to become the world-class leader. From leadership development t...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Deli Manager

    Deli Manager

    Lassen s Natural Foods • Tacoma, WA, US
    [job_card.full_time]
    Benefits include 11+ days per year of paid time off, health insurance options, and a 401k for full time Team Members, plus a Team Member discount. Work schedules are flexible per the needs of the bu...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Deliver Food with Gopuff - No Riders, No Restaurants

    Deliver Food with Gopuff - No Riders, No Restaurants

    GoPuff • Marysville, WA, US
    [job_card.part_time] +1
    Deliver with Gopuff and get paid to deliver what your neighbors need from a Gopuff facility near you! With one centralized pickup location and smaller delivery zones, Gopuff makes earning effortles...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate Team Leader

    Associate Team Leader

    H&R Block • Everett, WA, US
    [job_card.full_time] +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Restaurant Shift Leader

    Restaurant Shift Leader

    Potbelly - Sound Sandwich LLC • Bellevue, Washington, United States, 98007
    [job_card.full_time]
    Based on skills and qualifications!.Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us. Potbelly got its start in 1977 as a small a...[show_more]
    [last_updated.last_updated_30]
    South Lake Union - Shift Leader

    South Lake Union - Shift Leader

    sweetgreen • Seattle, Washington, United States, 98101
    [job_card.full_time] +1
    South Lake Union - Shift Leader.A Healthier Future Starts With You!.Every great team is led by a great leader.As a Shift Leader, youll support daily restaurant operations and bring our mission to l...[show_more]
    [last_updated.last_updated_30]
    Shift leader (07196) 9610 17th Avenue SW

    Shift leader (07196) 9610 17th Avenue SW

    Domino's • Seattle, Oregon, USA
    [job_card.full_time]
    We are looking for individuals who walk into a situation and immediately pitch in.Someone who takes pride in their work has people skills and hustle! Someone who likes to teach and help other...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Restaurant Shift Lead - Washington

    Restaurant Shift Lead - Washington

    Qdoba Restaurants • Seattle, Washington, United States, 98158
    [job_card.full_time]
    The Shift Lead is responsible for executing restaurant operations, in conjunction with the General Manager.The Shift Lead follows standard operational procedures for living the Brand Values and hel...[show_more]
    [last_updated.last_updated_30]
    Shift Lead WA

    Shift Lead WA

    Taco Bell • Everett, WA, United States
    [job_card.full_time]
    Shift Lead WA Everett, WA Job Details Job Location : 2727 Broadway St - Everett, WA Salary Range : $16.Hourly Shift Lead WA Position Summary : The shift leader is an hourly position that provid...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]