Talent.com
Computer Aided Dispatch Administrator
Computer Aided Dispatch AdministratorMission Critical Partners • Houston, TX, United States
Computer Aided Dispatch Administrator

Computer Aided Dispatch Administrator

Mission Critical Partners • Houston, TX, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Description

We are seeking a Computer Aided Dispatch (CAD) Administrator to manage and work with our client's CAD and serve as a single point of contact for all vendor-furnished software, communications or other interfaces, configuration and general support issues. The role requires a client-focused professional committed to success by embracing and living our core values of Persistence, Integrity, Trust, Accountability and Prudence.

LOCATION

  • Houston, TX
  • Hybrid role requiring onsite presence around 25% of the time

REQUIRED EXPERIENCE

  • Experience with Peraton (formerly Northrop Grumman) Altaris™ CAD Systems

    • EXPECTATIONS

  • Provide setup, configuration, backups, performance and general CAD systems administration duties
  • Provide technical expertise, oversight, and technical management of the client's CAD system
  • Change and customize user configurable forms within the CAD software
  • Monitor and adjust CAD system parameters and CAD systems operations for peak performance
  • In addition to system administration tasks, the individual also provides a conduit for the flow of information between the vendor and the client
  • Develop and maintain systems support procedures as needed
  • Manage the CAD security and access to the systems per client instructions and security plan
  • Perform the first level of CAD diagnostics for failures, identifying hardware or software problems, and identifying issues between CAD and third-party vendor interfaces and integrations
  • Ensure that reported incidents / problems are documented, analyzed, validated, and escalated (when necessary) and followed through to resolution.
  • Document any system anomalies for inclusion into periodic site reports as requested
  • Perform routine, daily operational tasks applicable to systems operations, administration and management such as checking status of interfaces and remote connections, purging system log files, checking database size and archiving data,
  • Install and administer operating systems software as it relates to the use of CAD, or utilities and service packs as purchased from the vendor to maintain the system
  • Complex issue troubleshooting and resolution
  • Perform the scheduling and administration of the CAD server backups and recovery of data and CAD configuration files per client's guidelines
  • Support for disaster recovery testing
  • Work closely with other technical staff to oversee Geographic Information System (GIS) mapping, server / storage hardware and / or network infrastructure maintenance, troubleshooting and / or updates.
  • Assist client training staff in development of workflows, operating procedures to improve dispatcher efficiency or deploy new functionality
  • Assist the client's GIS mapping staff in deploying new map data and files onto both the test live CAD systems
  • Train client's technical staff for backup systems administration duties via hands on, regular-work apprenticeships
  • Manage CAD system problems with immediate communications to the vendor and access to internal developers, systems engineers and hardware professionals
  • Provide the interface to the vendor product development process to promote future software features to enhance site operations
  • Provide the interface with vendor's second-level engineers and software implementation engineers to expedite on-site support and answer complex system questions or configuration issues
  • Attend and participate in meetings with Houston Information Technology Services (HITS) and other stakeholders as required
  • Support the City in the migration to a new CAD solution

    • BASIC REQUIREMENTS, KNOWLEDGE, AND SKILLS

  • A Bachelor's Degree in IT, Computer Science, Engineering, Management Information Systems or a related field, or an equivalent combination of education, experience and training that totals four (4) years
  • Minimum five (5) years of progressively responsible experience in Public Safety systems implementation and integration, including experience successfully implementing, developing, process re-engineering and supporting operations of CAD and related systems
  • Exemplary communications, both oral and written. Writing for proposals, presentations, and technical reports. Exceptional listener. Understanding client goals and how they measure success
  • Valid Driver's License with the ability to drive to client locations and MCP Regional offices

    • About Us : Benefits

  • Robust employer contribution to employee medical benefits
  • Competitive dental and vision insurance
  • 401(k) plan with company match
  • Wellness allowance to support employee well-being
  • Life and AD&D insurance
  • Disability insurance (short-term and long-term)
  • Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
  • Flexible Paid Time Off to support work-life balance
  • Employee Assistance Program (EAP)
  • Perks at Work program offering discounts on products and services

    • Mission Critical Partners, LLC

    Mission Critical Partners (MCP) is a leading provider of data, consulting, engineering, network and security solutions that are transforming segmented mission-critical networks and operations into interwoven ecosystems to improve response and justice outcomes in the communities and ever-expanding markets we serve. Through our breadth and depth of experience and an extensive network of resources, we are able to offer unique and successful solutions that help our clients improve technology and operations across a variety of industries ranging from public safety and justice to utilities, healthcare, and more. Additional information and career opportunities are available at MissionCriticalPartners.com / careers /

    Mission Critical Partners is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

    United States citizens, Green Card holders and those authorized to work in the United States are encouraged to apply. We are unable to sponsor H1b candidates at this time.

    [job_alerts.create_a_job]

    Computer Aided Dispatch Administrator • Houston, TX, United States

    [internal_linking.similar_jobs]
    Administrator Jobs - Hiring Immediately

    Administrator Jobs - Hiring Immediately

    MyJobResource • Houston, TX, United States
    [job_card.full_time] +1
    We are currently looking for individuals to fulfill Part-Time and Full-Time Administrator positions.No experience is required to apply for the position. Training is provided through former experienc...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Cath Lab Tech - $2,392 to $2,673 per week in Mansfield, TX

    Travel Cath Lab Tech - $2,392 to $2,673 per week in Mansfield, TX

    AlliedTravelCareers • Houston, Texas, US
    [job_card.full_time]
    AlliedTravelCareers is working with Prime Time Healthcare to find a qualified Cath Lab Tech in Mansfield, Texas, 76063!.Now Hiring : Allied Healthcare Cath Lab - Mansfield, TX.Contact us for Pay Inf...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Cath Lab Tech - $2,511 per week in New Braunfels, TX

    Travel Cath Lab Tech - $2,511 per week in New Braunfels, TX

    AlliedTravelCareers • Houston, Texas, US
    [job_card.full_time]
    AlliedTravelCareers is working with FlexCare to find a qualified Cath Lab Tech in New Braunfels, Texas, 78130!.Call-off Policy Log in to view. First Offer = Best Offer Guaranteed.Comprehensive Benef...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Windows Administator / Platform Engineer IV

    Senior Windows Administator / Platform Engineer IV

    Hudson Manpower • Houston, TX, US
    [job_card.full_time]
    We're hiring a Platform Engineer IV with deep expertise in Windows Administration and enterprise application support.This role supports mission-critical environments and tools like IBM FileNet and ...[show_more]
    [last_updated.last_updated_30]
    Travel Cath Lab Tech - $2,277 per week in Kingwood, TX

    Travel Cath Lab Tech - $2,277 per week in Kingwood, TX

    AlliedTravelCareers • Houston, Texas, US
    [job_card.full_time]
    AlliedTravelCareers is working with FlexCare to find a qualified Cath Lab Tech in Kingwood, Texas, 77339!.Affordable housing accommodations. Contract extension opportunities.Certs & Licenses BLS...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Cath Lab Tech - $2,604 per week in Mansfield, TX

    Travel Cath Lab Tech - $2,604 per week in Mansfield, TX

    AlliedTravelCareers • Houston, Texas, US
    [job_card.full_time]
    AlliedTravelCareers is working with CrossMed Healthcare Staffing to find a qualified Cath Lab Tech in Mansfield, Texas, 76063!. At CrossMed Healthcare Staffing, we aim to create lasting impressions ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Cath Lab Tech - $2,690 per week in Mansfield, TX

    Travel Cath Lab Tech - $2,690 per week in Mansfield, TX

    AlliedTravelCareers • Houston, Texas, US
    [job_card.full_time]
    AlliedTravelCareers is working with FlexCare to find a qualified Cath Lab Tech in Mansfield, Texas, 76063!.First Time Travelers are WELCOME!. Affordable Housing accommodations.Contract Extension Opp...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Cath Lab Tech - $2,051 per week in North Richland Hills, TX

    Travel Cath Lab Tech - $2,051 per week in North Richland Hills, TX

    AlliedTravelCareers • Houston, Texas, US
    [job_card.full_time] +2
    AlliedTravelCareers is working with Focus Staff to find a qualified Cath Lab Tech in North Richland Hills, Texas, 76053!. We currently have a client in North Richland Hills, TX looking for an EKG Te...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Database Administrator

    Database Administrator

    TradeJobsWorkForce • 77208 Houston, TX, US
    [job_card.full_time]
    Responsibility for the evaluation of database software purchases Supervision of modifications to any existing database software to meet the needs of their employer Responsibility for maintaining th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel CT Tech - $2,272 per week in Hereford, TX

    Travel CT Tech - $2,272 per week in Hereford, TX

    AlliedTravelCareers • Houston, Texas, US
    [job_card.full_time]
    AlliedTravelCareers is working with GQR Healthcare to find a qualified CT Tech in Hereford, Texas, 79045!.Job Title : CT Tech • Day Shift. Seeking a dedicated CT Tech for a 13 •week, day shift contrac...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Cath Lab Tech - $2,449 per week in Granbury, TX

    Travel Cath Lab Tech - $2,449 per week in Granbury, TX

    AlliedTravelCareers • Houston, Texas, US
    [job_card.full_time]
    AlliedTravelCareers is working with MedPro Healthcare Staffing to find a qualified Cath Lab Tech in Granbury, Texas, 76048!. Joint Commission-certified staffing agency, is seeking a quality Cath Lab...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Cath Lab Tech - $2,654 per week in Mansfield, TX

    Travel Cath Lab Tech - $2,654 per week in Mansfield, TX

    AlliedTravelCareers • Houston, Texas, US
    [job_card.full_time]
    AlliedTravelCareers is working with OneStaff Medical to find a qualified Cath Lab Tech in Mansfield, Texas, 76063!.An independently-owned, nationally-recognized and amazingly awesome staffing firm ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Cath Lab Tech - $2,232 per week in Granbury, TX

    Travel Cath Lab Tech - $2,232 per week in Granbury, TX

    AlliedTravelCareers • Houston, Texas, US
    [job_card.full_time]
    AlliedTravelCareers is working with CrossMed Healthcare Staffing to find a qualified Cath Lab Tech in Granbury, Texas, 76048!. At CrossMed Healthcare Staffing, we aim to create lasting impressions w...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Cath Lab Tech - $2,449 per week in Victoria, TX

    Travel Cath Lab Tech - $2,449 per week in Victoria, TX

    AlliedTravelCareers • Houston, Texas, US
    [job_card.full_time]
    AlliedTravelCareers is working with MedPro Healthcare Staffing to find a qualified Cath Lab Tech in Victoria, Texas, 77901!. Joint Commission-certified staffing agency, is seeking a quality Cath Lab...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Cath Lab Tech - $2,815 per week in Mansfield, TX

    Travel Cath Lab Tech - $2,815 per week in Mansfield, TX

    AlliedTravelCareers • Houston, Texas, US
    [job_card.full_time]
    AlliedTravelCareers is working with MedPro Healthcare Staffing to find a qualified Cath Lab Tech in Mansfield, Texas, 76063!. Joint Commission-certified staffing agency, is seeking a quality Cath La...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Computer, Automated Teller, and Office Machine Repairers (94F)

    Computer, Automated Teller, and Office Machine Repairers (94F)

    U.S. Army • Houston, Texas, United States
    [job_card.full_time] +1
    [filters_job_card.quick_apply]
    As a Computer / Detection Systems Repairer, you’ll repair the most advanced computer systems to ensure they’re in top operating condition, keeping equipment functioning, and making sure the Army is...[show_more]
    [last_updated.last_updated_30]
    Medical Logistics Dispatcher

    Medical Logistics Dispatcher

    BioTouch • Houston, TX, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    The Dispatch position is responsible for managing a fleet of accounts and ensuring that clients routes within that fleet are completed timely and accurately. This position is the primary communicato...[show_more]
    [last_updated.last_updated_30]
    Document Control Administrator - III

    Document Control Administrator - III

    Objectwin Technology Inc. • Houston, Texas, United States
    [job_card.temporary]
    [filters_job_card.quick_apply]
    I came across your resume in our.Document Control Administrator III.If you are interested, please reply back with your updated resume, contact details rate and availability ASAP or you can reach ...[show_more]
    [last_updated.last_updated_30]