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First Impression Associate
First Impression AssociateRR Donnelley • Irvine, CA, US
First Impression Associate

First Impression Associate

RR Donnelley • Irvine, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Company Description

Williams Lea, by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.

Job Description

Williams Lea is hiring for a Guest Relations Associate for our Irvine office to work Monday to Friday 7 : 30 am to 4 : 30 pm!

Pay : $24.70 - $26.00 / hour

The Receptionist is responsible for providing covering the reception desk, greeting visitors and general clerical office support

Job duties

  • denotes an “essential function”)
  • Answer incoming calls, received on a multi-line phone system, in a cordial, professional and timely manner. Transfer calls to appropriate individuals.
  • Greet clients and visitors to the office with warmth and professionalism. Notify employees of visitor’s arrival when necessary.
  • Provide high level services to staff, clients and guests.
  • Communicate with manager and client on job or deadline issues.
  • Handle additional projects as assigned.  Handle sensitive and / or confidential document and information.

Qualifications

  • High school diploma or equivalent.
  • Minimum of two-year receptionist, switchboard or administrative assistant experience required preferably in a banking, legal or large corporate environment.
  • Exceptional customer service skills to effectively great and communicate with callers and visitors.
  • Ability and willingness to learn in-depth knowledge of the company (the business and employees) to more efficiently handle calls and great visitors.
  • Ability to work in a fast-paced team environment.
  • Ability to effectively and professional communication with co-workers and clients.
  • Attention to detail with an emphasis on accuracy and quality.
  • Intermediate computer skills including Microsoft Word and Excel
  • Ability to prioritize work to balance multiple projects and deadlines.
  • Excellent verbal and written communication skills.
  • Self-motivated and the ability to multi-task
  • Benefits :

  • Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
  • 401k Retirement Savings Plan Including Employer Match
  • Paid Time Off (PTO)
  • Life Insurance
  • Paid Parental Leave
  • Short-term & Long-term Disability
  • Healthcare & Dependent Care Flexible Spending Accounts
  • Domestic Partner Coverage
  • Commuter Benefits
  • Legal Assistance
  • Employee Assistance Program (EAP)
  • Additional Employee Perks and Discounts
  • Additional Information

    All your information will be kept confidential according to EEO guidelines.

    It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic / civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

    Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

    #LI-MY1

    #LI-onsite

    #GOC

    All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

    RRD is an Equal Opportunity Employer, including disability / veterans

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