Customer Service Representative

A company is looking for a Customer Service Representative to manage healthcare member and provider inquiries.

Key Responsibilities

Handle a high volume of inbound calls for healthcare member and provider inquiries

Ensure a positive experience for members while utilizing web cameras during interactions

Perform other assigned duties as needed

Required Qualifications

High School diploma or equivalent is required

2 years of customer service experience preferred

Call center experience and health insurance experience preferred

Minimum typing speed of 30-35 words per minute preferred

Basic knowledge of personal computers is required