Inside Sales Representative

Senior Manager, Pricing – Quill

Staples is business to business. You’re what binds us together.

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.

From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.

The Team

The Pricing Team at Quill is a high-impact, data-driven unit responsible for developing, executing, and optimizing pricing strategies across Website, B2B, and other channels to drive revenue growth, margin improvement, and competitive positioning. The Senior Pricing Manager leads the pricing strategy and execution, playing a key role in profitability, optimizing pricing structures, and enhancing the company’s competitive position. This role collaborates closely with cross-functional teams, leveraging advanced analytics to simulate scenarios and optimize price points, while providing actionable updates for Senior Leadership.

What you’ll be doing

• Develop and implement comprehensive pricing strategies aligned with company objectives, market dynamics, and competitive landscape.
• Conduct market research, competitor analysis, and customer segmentation to identify pricing opportunities and challenges.
• Lead cross-functional teams in executing pricing strategies, collaborating with merchandising, marketing, finance, and Membership & Loyalty departments.
• Utilize advanced analytics and pricing models to evaluate performance, identify improvement areas, and test strategies using A/B testing.
• Drive pricing optimization initiatives using data-driven insights to refine structures, discount strategies, and promotional pricing.
• Continuously monitor market trends, competitor actions, and customer behavior to proactively adjust pricing for maximum profitability.
• Establish robust pricing governance frameworks, policies, and procedures to ensure compliance with industry best practices.
• Implement effective controls and review mechanisms to mitigate risks and maintain pricing integrity.
• Provide guidance to sales teams in negotiations, contract renewals, and customer-specific pricing strategies.
• Collaborate with Merchandising to assess pricing implications of new products and offerings.
• Develop and implement comprehensive pricing strategies aligned with company objectives, market dynamics, and competitive landscape.
• Conduct market research, competitor analysis, and customer segmentation to identify pricing opportunities and challenges.
• Lead cross-functional teams in executing pricing strategies, collaborating with merchandising, marketing, finance, and Membership & Loyalty departments.
• Utilize advanced analytics and pricing models to evaluate performance, identify improvement areas, and test strategies using A/B testing.
• Drive pricing optimization initiatives using data-driven insights to refine structures, discount strategies, and promotional pricing.
• Continuously monitor market trends, competitor actions, and customer behavior to proactively adjust pricing for maximum profitability.
• Establish robust pricing governance frameworks, policies, and procedures to ensure compliance with industry best practices.
• Implement effective controls and review mechanisms to mitigate risks and maintain pricing integrity.
• Provide guidance to sales teams in negotiations, contract renewals, and customer-specific pricing strategies.
• Collaborate with Merchandising to assess pricing implications of new products and offerings.
• Develop and maintain pricing performance metrics, dashboards, and reports to track effectiveness.
• Regularly present reports and updates on pricing performance, market trends, and competitive analysis to senior leadership.
• Drive financial forecasting accuracy by modeling pricing sensitivities and seasonal demand.
• Champion automation opportunities and adoption of cutting-edge pricing technologies to drive efficiency.
• Serve as the primary pricing voice, translating complex pricing science into actionable business narratives for leadership.

What you bring to the table

• Bachelor’s degree in business, economics, finance, or a related field (advanced degree is a plus).
• Extensive experience (10+ years) in strategic pricing management, strategy development, and execution, preferably in a leadership role.
• Proven track record of driving revenue growth and profitability through effective pricing strategies.
• Strong leadership abilities, with experience leading and developing high-performing pricing teams.
• Exceptional strategic thinking, analytical skills, and proficiency in data analysis tools and pricing software.
• Excellent communication and presentation skills, with the ability to articulate complex pricing concepts to diverse audiences.
• Deep understanding of market dynamics, pricing methodologies, and optimization techniques.
• Strong business and financial acumen, with the ability to analyze profitability and margin calculations.
• Detail-oriented mindset focused on accuracy, data integrity, and compliance.
• Ability to collaborate effectively across departments and manage multiple projects concurrently.

What’s Needed – Basic Qualifications

• Bachelor’s degree in business, economics, finance, or a related field.
• 10+ years’ work experience in Data Analytics or Pricing.
• 5+ years’ experience with SQL, Excel, Alteryx, BI tools utilizing customer data.

Preferred Qualifications

• Hands-on experience with Power BI, Snowflake, and Python.

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.