Regional Maintenance Manager (Multifamily)

• Perform and oversee general apartment maintenance including plumbing, electrical, HVAC, carpentry, drywall, and appliance repair.
• Mentor, train, and support maintenance technicians across several properties to ensure consistent quality and safety standards.
• Assist in troubleshooting complex issues and provide coverage when technicians are out or additional help is needed.
• Maintain and repair building systems (garages, doors, siding, fences, roofing, etc.).
• Respond promptly and professionally to resident maintenance requests.

• Conduct quarterly inspections at assigned communities to ensure compliance with company standards.
• Track and review annual Elevated Surface Inspections completed by site teams.
• Support the Regional Property Manager (RPM) in developing scopes of work, budgets, and capital planning for maintenance-related items.
• Evaluate vendor performance annually for quality, pricing, and customer service.
• Assist with interviewing maintenance candidates to evaluate technical skills and team fit.
• Lead or coordinate maintenance training workshops and classes (may include working with Toonen’s LMS).
• Identify areas for improvement, recommend process enhancements, and uphold Toonen’s safety and compliance standards.
• Approximately 50–75% travel within the Green Bay and Fox Valley Areas.

• Work closely with property managers, maintenance teams, and leadership to ensure smooth operations and excellent resident service.
• Support resident and community events as needed.
• Participate in rotating on-call coverage (typically one week every four weeks).

• 5+ years of experience in residential, apartment, or commercial maintenance.
• Proven experience leading maintenance teams of 10 or more and overseeing maintenance operations for portfolios of at least 1,500 multifamily units.
• Strong knowledge of HVAC, plumbing, electrical, carpentry, appliances, and general building systems.
• Ability to lead, train, mentor, and evaluate maintenance staff.
• Strong communication, professionalism, and problem-solving skills.
• Valid driver’s license (company vehicle provided for work and on-call).
• Ability to travel between properties regularly.

Your Career. Our Mission. At Toonen Consulting, we’re career architects. Founded by Melissa Toonen, we blend behavioral science, operational expertise, and genuine human connection to build bridges between exceptional talent and values-driven organizations that truly invest in their people. Why Candidates Choose Us You’re not another résumé in a pile. We take the time to understand your strengths, values, and long-term vision, then match you with selective partners who prioritize growth, balance, and impact. We only work with companies we’d proudly join ourselves. If they don’t value their people, they don’t work with us. Period. Our Core Services • Talent Acquisition & Retention • Business Development • Strategic Planning • Business Assessment Ready to stop settling and start thriving? Partner with Toonen Consulting, where your next career move isn’t just a job, it’s the right one.