Program Manager

Program Manager

This is a remote position.

About the company : This company is the first and only all-in-one platform built to scale B2B go-to-market teams. It runs over 180+ live programs annually, featuring top thought leaders, practitioners, and founders in the B2B tech space. As a small but profitable organization moving at lightning speed, execution matters more than process, and the culture emphasizes collaboration, adaptability, and rolling up sleeves to figure things out together.

About the role : This company is hiring a Program Manager to take ownership of its robust calendar of live programming. The Program Manager will serve as the go-to person to ensure events run smoothly, speakers are fully supported, and the community has an exceptional experience. This is not a strategy-only role, it's ideal for someone who thrives in execution, wants to grow quickly, and enjoys managing high-volume, high-impact programs with precision and energy.

Requirements

• Host and facilitate many of the nearly 200 live virtual programs and peer groups held each year.
• Own the program calendar, ensuring all logistics are accurate and up to date.
• Communicate clearly with speakers to ensure alignment, confidence, and readiness.
• Backfill or reschedule speakers when needed, collaborating with internal teams.
• Confirm speaker participation and session details.
• Provide support and feedback to speakers to ensure smooth delivery.
• Elevate speaker-related issues or opportunities to improve program quality.
• Respond to community questions, troubleshooting needs, and inquiries.
• Identify and escalate trends, feedback, or concerns around user experience.
• Manage pre- and post-program email communications.
• Ensure reminders, links, and follow-ups are timely and professional.
• Collaborate with internal teams to ensure consistency and alignment across programs.
• Exceptional organizational skills highly detail-oriented and able to manage complex schedules with precision.
• Proven ability to work independently and take ownership without needing constant direction.
• Friendly, outgoing personality comfortable being "on stage" and engaging with diverse groups of people.
• Strong operational skills confident working across systems, pulling reports, and managing details efficiently.
• Background in B2B tech, enablement, customer success / support, or community management.
• Experience in marketing communications or customer journey initiatives.
• Familiarity with virtual event platforms such as Zoom or similar tools.

Benefits