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HVAC Account Manager
HVAC Account ManagerKelso Building Services • Charlotte, NC, US
HVAC Account Manager

HVAC Account Manager

Kelso Building Services • Charlotte, NC, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

At Kelso Building Services, we believe in empowering our team members with the tools, training, and support they need to succeed. You'll be part of a company that values integrity, innovation, and customer satisfaction—and you'll have the opportunity to grow your career in a dynamic and rewarding environment.

What You'll Do

  • Identify and Pursue Opportunities

Proactively generate new business through cold calling, networking events, referrals, and strategic outreach. Maintain a strong pipeline of qualified leads and follow up consistently to convert prospects into loyal customers.

  • Consult and Recommend Solutions
  • Conduct on-site assessments and consultations to understand client needs, building conditions, and budget constraints. Recommend HVAC systems and services that align with both technical requirements and customer goals.

  • Create and Present Proposals
  • Develop detailed proposals, estimates, and contracts that clearly outline scope, pricing, and timelines. Present solutions in a professional and persuasive manner, addressing client concerns and highlighting value.

  • Collaborate Across Teams
  • Partner with internal teams—including technicians, project managers, and estimators—to ensure accurate scoping, pricing, and execution of projects. Provide feedback and insights to improve service delivery and customer satisfaction.

  • Build Lasting Relationships
  • Serve as the primary point of contact for your clients, ensuring their needs are met before, during, and after the sale. Foster long-term relationships that lead to repeat business, referrals, and strong brand loyalty.

  • Achieve and Exceed Sales Goals
  • Meet or surpass monthly and quarterly sales targets through strategic planning, effective communication, and a customer-first approach.

  • Stay Informed and Ahead
  • Keep up with the latest HVAC technologies, industry trends, and competitor offerings. Continuously improve your product knowledge and sales techniques to stay competitive and relevant.

    What You Bring to the Table

  • Minimum of 2 years of experience in HVAC sales or a related technical sales field.
  • Strong understanding of HVAC systems, components, installation processes, and service offerings.
  • Excellent communication, negotiation, and interpersonal skills —you know how to listen, advise, and close deals.
  • A self-motivated, goal-oriented mindset with a passion for helping customers and driving results.
  • Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
  • A valid driver's license and reliable transportation for site visits and client meetings.
  • Ability to work independently while collaborating effectively with internal teams.
  • What You'll Get

  • Competitive base salary, robust commission structure plus performance bonus
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Ongoing training and professional development opportunities
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