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Product Manager
Product ManagerLula • Overland Park, KS, United States
Product Manager

Product Manager

Lula • Overland Park, KS, United States
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  • [job_card.full_time]
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Are you looking to join one of the Kansas City's fastest growing companies?

Lula is looking for a Product Manager to join our growing team!

About Lula

Lula is a multi-sided property maintenance platform that streamlines the maintenance process for property managers and their residents. Our mission is to simplify and orchestrate the full maintenance lifecycle across a complex and fragmented ecosystem.

Lula Core Values

  • We are customer obsessed.
  • We think differently.
  • We hustle.
  • We finish what we start.
  • We care for one another.

Company Accolades

➡️ 2025 Ingram Business Magazine’s Fastest Growing Company in Kansas City

➡️ Ranked Inc. 5000 Fastest Growing Private Companies in the United States

➡️ Proptech Breakthrough’s Work Order Management Solution of the Year

➡️ CEO Selected by EY as 2024 Heartland Entrepreneur of the Year Finalist

What Team You’ll Join & What You’ll Work On

In this role, you will be the Product Manager responsible for two mission-critical product triads :

Maintenance Operations

You’ll help transform Lula’s maintenance operations into a fast, intelligent control center that powers service delivery across the country. Your work will directly impact how maintenance jobs are scoped, dispatched, tracked, and resolved.

You’ll focus on :

  • Streamlining scoping, dispatch, and follow-up workflows.
  • Reducing time-to-resolution and operational friction.
  • Increasing the % of automated maintenance requests.
  • Improving internal coordinator and technician experiences.
  • Ensuring seamless integration across Lula’s ecosystem of provider systems, internal tools, and new SaaS products.
  • Make Ready

    You will also lead product for Lula’s Make Ready service line—one of the fastest-growing parts of our business.

    You’ll focus on :

  • Scaling Make Ready operations to new markets.
  • Reducing job turnaround times.
  • Improving internal technician utilization and scheduling.
  • Enhancing quality scores and reducing rework.
  • Optimizing job-level economics and market-level margins.
  • Why This Role?

    High Impact, High Visibility :

    You’ll lead critical projects that directly shape our business operations and customer outcomes.

    Own Your Growth :

    Take ownership of initiatives—from ideation to implementation—with support from an experienced and collaborative Product Team.

    Make a Difference :

    Your work will create tangible improvements in how we deliver value by streamlining internal processes and creating delightful customer-facing experiences.

    Broaden Your Skills :

    You’ll gain hands-on experience in AI, systems design, workflow optimization, marketplace operations, cross-functional collaboration, and stakeholder management.

    What You’ll Do

    Identify & Drive Business Outcomes

  • Own and deliver key initiatives that make internal operations more effective and efficient.
  • Collaborate with ops, finance, and customer success teams.
  • Build a Best-in-Class Product

  • Develop scalable systems and workflows.
  • Partner with designers to ensure intuitive, user-friendly solutions.
  • Balance Proactive and Reactive Needs

  • Drive roadmap initiatives from ideation to completion.
  • Respond quickly to unforeseen issues.
  • Collaborate and Communicate

  • Translate ideas and feedback into actionable deliverables.
  • Align closely with the Product Team.
  • What We’re Looking For

    Must-Haves :

  • 3+ years product management experience
  • Operations or workflow-heavy background
  • Proven ability with workflow and system design
  • Strong prioritization and stakeholder management
  • Excellent communication skills
  • Proactive, hands-on problem-solver
  • Desire to grow as a PM
  • Nice-to-Haves :

  • Strong product sense and design instincts
  • Marketplace or SaaS experience
  • Property management / real estate tech familiarity
  • Benefits :

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Paid Time Off
  • Job Type : Full-time

    Schedule : Monday to Friday

    Work Location : Overland Park, Kansas (Highly Preferred) or Remote

    Salary : $100,000 - $120,000 per year

    Supplemental pay :

  • Bonus opportunity
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