Lead AV Installer Specialist (Bang & Olufsen luxury audio products) Job at ASBCASBC Inc. • San Francisco, CA, United States
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Lead AV Installer Specialist (Bang & Olufsen luxury audio products) Job at ASBC
ASBC Inc. • San Francisco, CA, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Proven experience in AV installation and technical project management Strong knowledge of AV equipment, installation techniques, and latest technologies Professional demeanor and excellent communication skills Ability to read technical drawings, plans, and specifications Ability to coordinate well with business partners to complete projects Proficient in project management tools and basic reporting Strong organizational, multitasking, and time-management skills Excellent problem-solving and decision-making skills Physical ability to handle installation work when required Valid driver’s license and readiness to travel as needed Project On-Time Delivery - % of projects completed on schedule First-Time Installation Success Rate - % of installations completed without rework Customer Satisfaction Score (CSAT) – Post-project customer rating Budget Compliance - % of projects delivered within budget Customer Referrals and add-on sales Opportunity to work for a financially strong, fast-growing multinational company Constant interaction with global teams of professionals Access to continuous professional development : training, certification programs, events, and team building events Attractive remuneration package
Lead AV Installer Specialist (Bang & Olufsen luxury audio products)
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Site Compensation
ASBC Inc. provided pay range. This range is provided by ASBC Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base Pay Range
$80,000.00 / yr - $95,000.00 / yr
Position Overview
We are looking for a detail-oriented and customer-focused Lead AV Installer Specialist to execute customer projects and installations of luxury equipment systems of B&O brand . This role ensures our clients receive a seamless and premium experience from sale to setup.
Job Purpose
To lead the scheduling and execution of all customer projects and installations end-to-end. Coordinate with installer team to deliver every customer a “white glove” experience in a timely, cost-effective manner.
Key Responsibilities
- Coordinate and schedule all customer projects and installations across multiple projects and locations
- Plan, coordinate, and execute installation projects from initiation to completion
- Serve as the primary contact for customers during project delivery
- Allocate resources, assign tasks, and manage project timelines and priorities
- Perform technical installations, system testing, and customer education to ensure 100% satisfaction
- Collaborate with sales, warehouse, logistics, and business partners to ensure seamless execution
- Manage procurement of tools, materials, and equipment needed for installations
- Installation vehicle fleet management and maintenance
- Assist stores with display functionality. Assist with event setup / programming when needed
- Monitor project budgets and control costs
- Train, mentor, and evaluate installers
- Resolve all project issues promptly and professionally to exceed customer’s expectations
- Ensure compliance with safety, quality, and technical standards
- Complete required trainings and stay informed with latest technology to be seen as the “expert”
Requirements
KPIs
Benefits
Apply now.
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Lead Installer • San Francisco, CA, United States
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