Entry Level IT SupportVirtualVocations • New York, New York, United States
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Entry Level IT Support
VirtualVocations • New York, New York, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for an Entry Level IT Support.
Key Responsibilities
Deliver technical support to employees in field and office environments nationwide
Support over 50 applications, providing first-level support primarily via phone
Handle 15-20 support tickets per day while collaborating within a team in a Microsoft-based environment
Required Qualifications
Bachelor's degree (4-year degree required)
Highly motivated with strong initiative
Open-minded and eager to learn
Some IT support understanding, which can be from internships, retail, school, or personal experience
Some customer service experience
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