Certified Medical Assistant (Glen Burnie, MD)

POSITION OVERVIEW

We are seeking a Certified Medical Assistant to serve as a Patient Care and Clinical Support Coordinator.

This hybrid role blends front-desk responsibilities, clinical support, and patient experience coordination.

You'll be the first point of contact for patients, guiding them through their treatment journey, from check-in to post-care instructions, while supporting both administrative and clinical operations.

This position requires strong communication skills, reliability, and a patient-centered mindset.

You'll work closely with physicians and staff to ensure smooth, safe, and compassionate care.

RESPONSIBILITES

• Greet patients and create a welcoming, professional first impression
• Manage low-volume calls, emails, and patient inquiries with empathy
• Support patients through registration, post-care instructions, and follow-up
• Verify insurance, collect copays, and securely manage medical records
• Schedule appointments and coordinate care across treatment and imaging suites
• Assist with ordering supplies and receiving deliveries
• Prepare patients for treatment (no blood draws required)
• Take vitals, prep exam rooms, and assist with infection control
• Help with patient transfers and comfort during procedures
• Support clinical trial and imaging patients as needed
• Assist physicians with chart documentation (scribe experience a plus)
• Maintain clean, stocked exam rooms and ensure adherence to safety protocols

OUR TEAM

We foster a collaborative, agile work environment where everyone pitches in. As a growing start-up, we offer exposure to radiopharmaceutical therapies and clinical research. You'll need to be comfortable wearing many hats and stepping in where needed. If you enjoy variety in your day and want to make a direct impact on patient care, you'll thrive here.

EDUCATION AND EXPERIENCE

IDEAL CANDIDATE QUALITIES