Application Infrastructure Engineer

Department Summary

Information Services (IS) is the central information technology unit at the University of Oregon and provides wide-ranging services to campus. Information Services consists of four major functional areas : Customer Experience, which serves as the key contact point for interactions with campus clients and customers; Applications & Middleware, which manages and supports applications, integration services, identity management, and data management; Information Security, which helps protect virtual or physical information; and Technology Infrastructure, which provides administration and support for the software, hardware, and services needed to support the campus IT environment. Information Services also includes the Advanced Network Technology Center. IS works closely with the Network for Education and Research in Oregon.

Established in 1876, the University of Oregon offers a breadth and depth of curricula with more than 270 academic programs and provides the opportunity to work at a respected research university with a strong holistic, liberal arts foundation. The UO also has a history of political and social involvement that embraces diverse beliefs, cultures, and values, and it is committed to environmental responsibility.

The university is also proud of the Phil and Penny Knight Campus for Accelerating Scientific Impact, an initiative specifically designed to fast-track scientific discoveries and the process of turning those discoveries into innovations that improve the quality of life for people in Oregon, the nation, and beyond. Information Services collaborates with Research and Innovation and our schools and colleges to support the research, teaching, and learning mission of the university.

Eugene is the home of the University of Oregon. Located in the lush Willamette Valley, Eugene is well-known for outdoor pursuits like running, cycling, rafting, and fishing, as well as arts, music, crafts, brewing, wine-making, and community-supported agriculture. With branches in Portland and on the Oregon coast, the UO is deeply connected to Oregon's natural and cultural treasures.

Position Summary

The purpose of the Application Infrastructure Engineer position is to implement and support enterprise software systems. This requires the use of broad and comprehensive knowledge in the technologies required to support these systems while also developing and leveraging best practices.

In order to support these systems, the Application Infrastructure Engineer will participate in selecting / procuring software solutions and implementation of software system solutions, performing, scheduling, and managing maintenance and upgrades, and performing system management operations including, but not limited to, configuration, tuning, and solution resource management.

The scope of this position covers a broad range of technical expertise required to develop, administer, and maintain University Enterprise application systems. The Application Infrastructure Engineer will be responsible for participating or leading the planning, coordination and implementation of upgrades, maintenance, migrations, and integrations involving new and existing systems. They will also implement systems automation strategies, systems and application monitoring and troubleshooting, and systems performance and security analysis.

The Application Infrastructure Engineer will participate in team efforts in projects involving enterprise system application installations, upgrades, maintenance, and migrations for specialty areas. This position may also design and code software applications and scripts to support systems integration, configuration, and management. Other responsibilities include assisting in the design of systems and planning strategies to support integrations, and developing maintenance plans for large application systems.

This position may have on-call responsibilities and participate in on-call, after-hours support.

Minimum Requirements

• This classification requires a basic foundation of knowledge and skills in systems analysis and related programming support functions generally obtained by a bachelor's degree in computer science or an equivalent amount of training and applied experience.