Alarm Service Technician
- [job_card.full_time]
Job Description
Company Overview
At Fortis Fire & Safety, we provide industry-leading fire protection & security services across the United States. Our ever-growing footprint can be seen in California, Florida, North Carolina, and Chicago, and we are acquiring new brands all the time.
We are proud to work together as one team under the Fortis Fire & Safety family, which includes CJ Suppression, Diversified Systems, Inc., Integrated Fire & Security Solutions, LifeSafety Management, Piper Fire Protection, and VFS Fire & Security Services. United by a shared mission, we deliver comprehensive fire protection and security solutions nationwide.
Joining Fortis means becoming part of a nationwide, next-generation fire protection company. We're dedicated to a People-First philosophy, where we invest in our team through training and development, as well as a competitive benefits package. In return, we expect the very best from each of our employees every day.
If you are ready to be exceptional in your chosen career, apply to work with us today!
Here at Fortis and throughout our family of brands, we offer a comprehensive benefits package that includes:
- Paid vacation and sick time
- Company Paid Holidays
- Additional paid time off for life events (e.g., jury duty, bereavement)
- Competitive compensation
- 401(k) retirement plan with competitive company match
- Medical, Dental, and Vision insurance
- Company-paid life and short-term disability insurance
- Supplemental Long-term Disability and Life Insurance Packages
- Legal Insurance
- Pet Insurance
- Career Advancement Opportunities
**This is a general overview of benefits. Specific eligibility and coverage details will be provided during the hiring process**
Job Summary:
VFS is seeking a skilled and motivated Fire Alarm Service Technician to support our Fire Alarm Services team. This role is responsible for inspecting, testing, servicing, programming, troubleshooting, and repairing fire alarm and life safety systems in accordance with NFPA standards and local Authority Having Jurisdiction (AHJ) requirements.
The ideal candidate has hands on fire alarm service experience, a strong technical foundation, and the ability to work independently while providing high quality customer service. This position reports to the Fire Alarm Service Manager and supports customers across the assigned service territory.
Essential Duties and Responsibilities:
- Inspect, test, service, troubleshoot, program, and repair fire alarm and life safety systems in compliance with NFPA 72, manufacturer specifications, and local codes
- Perform scheduled testing including annual, semi‑annual, quarterly, and acceptance testing
- Program, modify, and verify fire alarm control panels and system devices to ensure proper operation
- Assist with system updates related to device replacement, system modifications, and code compliance
- Identify system issues, document deficiencies, and recommend corrective actions
- Complete clear, accurate, and timely inspection, testing, and service reports
- Coordinate with customers, general contractors, and AHJs during inspections and testing
- Respond to service calls and emergency repair requests as needed
- Follow company safety policies, OSHA requirements, and jobsite procedures
- Maintain company vehicle, tools, and testing equipment
- Support and assist junior technicians when needed
Required Skills & Qualifications
- High School Diploma or GED
- 3–5+ years of fire alarm service experience
- Experience working with and programming fire alarm control panels
- Familiarity with fire alarm panels such as Notifier, Silent Knight, Fire‑Lite, Edwards, Siemens, Simplex, or similar systems
- Working knowledge of NFPA 72 and applicable local fire codes
- Ability to read and interpret blueprints, riser diagrams, and system documentation
- Strong troubleshooting skills with electrical and low‑voltage systems
- Good organizational and time‑management skills
- Ability to work independently in the field
- Strong communication and customer service skills
- Ability to meet company driving eligibility requirements, including a valid driver's license and acceptable motor vehicle record
Preferred Qualifications:
- NICET Fire Alarm Systems Level I or II
- Experience with smoke detectors, heat detectors, pull stations, horn/strobes, and monitoring interfaces
- Knowledge of IP and cellular communicators
- Basic understanding of fire sprinkler supervisory and monitoring devices (water flow switches, valve tampers)
This pay range reflects the compensation rate Fortis Fire & Safety reasonably expects to pay for this position at the time of posting. Final compensation may vary based on factors such as experience and skillset. This role is also eligible for benefits including medical, dental, vision, 401k match, pet insurance, short term/long term disability, etc...
This role may require extended periods of sitting or standing, movement around the office or job site, and operation of standard equipment. Physical activities can include reaching, bending, kneeling, climbing, and lifting up to 75 lbs. Field positions may involve heavy lifting, working in varying climates (including outdoor conditions), construction or low-voltage environments, and exposure to dust, noise, or confined spaces. Personal protective equipment (PPE) may be required. Some roles may require travel.
Fortis Fire & Safety Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. Reasonable accommodations are available for individuals with disabilities to perform the essential functions of their jobs. Employment is contingent upon successful completion of job-related pre-employment screenings, which may include a background check and/or drug testing, in accordance with applicable laws.
Applicant Notices
Fortis Fire & Safety provides required federal, state, and local labor law notices to all applicants.
Applicants may review the following notices at any time:
Federal Notices
- FMLA General Notice (English)
- FMLA General Notice (Spanish)
- USERRA Rights Notice (English)
- USERRA Rights Notice (Spanish)
- Employee Polygraph Protection Act (EPPA) Notice (English)
- Employee Polygraph Protection Act (EPPA) Notice (Spanish)
- E‑Verify Participation Posters
- Right to Work Posters
E-Verify Notice
Fortis Fire & Safety Inc. participates in E‑Verify. We use E‑Verify to confirm the identity and employment eligibility of all new hires. For more information, visit https://www.e-verify.gov
Illinois Notices
- Your Rights Under Illinois Employment Laws
- Illinois Paid Leave for All Workers Act
- Illinois Equal Pay Act – Pay Transparency Notice
- VESSA (Victims' Economic Security and Safety Act)
- Illinois Right to Privacy Poster (English)
- Illinois Right to Privacy Poster (Spanish)
- Illinois Right to Privacy Poster (Polish)
California Notices
- CA Minimum Wage
- CA Paid Sick Leave
- CA Pregnancy Disability/CFRA Leave
- CA Whistleblower Protections
- CA Transgender Rights
North Carolina Notices
- NC Wage & Hour Notice
- NC OSHA Notice
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