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Escrow Support Specialist - Riverside, CA
Escrow Support Specialist - Riverside, CAAnywhere Real Estate • Riverside, CA, US
Escrow Support Specialist - Riverside, CA

Escrow Support Specialist - Riverside, CA

Anywhere Real Estate • Riverside, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Title

Task Management : Maintain an accurate daily task list (workflow dashboard) without overdue items. Provide centralized operational support to the escrow branch, including : reviewing commitment / prelim and seller / buyer information forms. Ordering tax certificates, HOA certificates / statements, surveys, payoff statements, and lien releases. Balancing files and preparing closing documents. Handling any other assigned workflow dashboard tasks.

Document Evaluation : Evaluate and review real estate contracts and all supporting documents meticulously. Manage files to ensure accuracy and completeness of documentation. Compile and process escrow instruction packages.

Branch Collaboration : Collaborate with branch operations to prepare for closings. Consistently communicate with Escrow Officers and local branches regarding file updates, changes, or issues.

Risk Assessment : Exercise sound judgment to identify discrepancies and assess risk levels, enabling informed decisions.

Education / Experience

  • Demonstrated understanding of the real estate transaction including knowledge about the different aspects of the "life of a file."

Competencies

  • Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment.
  • People first approach - providing exceptional customer service to Escrow Officer, agents, and other appropriate parties throughout the transaction process.
  • Technical - ability to learn and navigate multiple software systems with a high level of competency.
  • Critical Thinking / Problem solving the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality.
  • Partnership / Collaboration the individual remains open to others' ideas and exhibits willingness to try new things.
  • Oral / Written Communication the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues.
  • Quality Assurance the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
  • Adaptability the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent change, delays, or unexpected events while remaining resilient.
  • Building Collaborative Relationships the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support.
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    Escrow Specialist • Riverside, CA, US

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