Patient Accounts Representative

A company is looking for a Patient Accounts Customer Services Representative I.

Key Responsibilities

Answers calls in a call center environment to assist callers with various requests and inquiries

Processes payments, establishes payment plans, and maintains patient accounts in accordance with regulations

Resolves billing problems and interacts with patients, authorized representatives, and insurance companies

Required Qualifications

High School Diploma or GED required

Less than 1 year of relevant work experience (3 - 6 months required)

Knowledge of HIPAA and privacy standards

Ability to enter and manage data electronically

Understanding of billing processes and insurance requirements