Ecommerce Investigations Analyst
Insight Global is looking for an eCommerce Investigations Analyst to sit remotely. You will monitor eCommerce traffic using fraud detection tools such as Signifyd and the order management system IBM Sterling. You'll identify fraud patterns and manage false positives by applying white-listing where appropriate. Additionally, you will respond to customer service requests related to online order declines and investigate potential fraudulent returns for eCommerce purchases.
ECommerce Investigations Analyst • Alameda, CA, US