Product Engineer

Overview :

A Product Engineer is primarily responsible to oversee the RMA service lifecycle. The engineer will need to have a strong technical engineering background. They are responsible for identifying and solving any technical challenges during the RMA enabling stage of production. They will be required to collaborate with various teams to ensure the product meets the customer's requirements. After the product is serviced, they will monitor the performance of RMA service process to identify areas for continuous improvement.

Duties and Responsibilities

• Oversee the start of manufacturing process to ensure productivity and safety.
• Design RMA process referencing the product manufacturing processes.
• Review product specification with Foxconn and customer teams.
• Determine and select product BOM to prepare RMA material usage.
• Communicate directly with customers product engineering teams during the RMA process to review process & specifications.
• Product Engineer to have a deep learning of shop floor systems and Wareconn.com to maintaining BOM and process through cloud systems.
• Determine proper tools, equipment and fixtures and ensure they are properly distributed to service production.
• Create or revise product SOPs for RMA work.
• Manage process for line once operational.

Skills / Knowledge Requirements :

Education and Experience