Manager Care Coordination RN

Manager Of Care Coordination

The Manager of Care Coordination (CC) facilitates and supports the implementation, evaluation and direction of Care Coordination in accordance with the CommonSpirit Health Care Coordination model. The leader assists in the oversight of clinical resource management, progression of care, discharge planning activities, patient advocacy and clinical social work. In collaboration with the Director Care Coordination, the CC Manager implements strategies to achieve departmental and CommonSpirit Health goals and objectives. This position directs the CC staff to meet or exceed operational performance standards. The Manager ensures the implementation of CC policies, procedures and processes; directs and assists with accreditation activities; management of progression of care, addresses psycho-social needs; and, compliance with payer and regulatory requirements to achieve Care Coordination program outcomes and quality metrics.

Provides strong leadership and direction to the care coordination department, including staff supervision, team building, and performance management. Coordinates, implements, and evaluates care coordination programs and strategies to optimize patient care, resource utilization, and quality outcomes that align with system-wide Care Coordination. Ensures that the care coordination department adheres to all relevant healthcare regulations, accreditation standards, and organizational policies. Assists with the daily operations of care coordination, including staff supervision and budget management.

Minimum : Bachelor's Degree in Nursing (e.g. BSN) or Masters in Social Work or equivalent education and experience. Minimum of 3 years of clinical care coordination experience, (Utilization Management, Denial Management, Care Coordination) or 3 years of acute nursing team lead, charge or supervisory experience with working knowledge of care coordination and discharge planning.

Preferred : Master's degree in Nursing, Health Care Administration or related clinical field preferred. Experience with performance improvement activities.

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