Health Information Management Specialist (Remote)

Who we are

Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission’s Gold Seal of Approval and has maintained that accreditation every year since inception.

We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com to check us out.

The Opportunity

Access TeleCare is seeking a detail-oriented and experience Health Information Management Specialist to support our growing Neurology Service Line. In this role, you will be responsible for processing medical records reviews, requests, audits, and release of information (ROIs) in a timely manner while ensuring accuracy. This role will safeguard and protect patients' right to privacy, ensure that only authorized individuals have access to the patients' medical information, and all reviews and releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

What you’ll work on

• Receive and process requests for patient health information in accordance with state and federal guidelines
• Ensure the confidentiality of sensitive patient information by limiting access to the records on an as needed basis
• Work with clinical teams, facilities, and providers to ensure compliance of healthcare information management documentation
• Respond to correspondence pertaining to medical records through all designated communication channels
• Manage and maintain database inquiries
• Acquire correct patient information from facility EMR’s and other sources
• Prior to releasing documents, verify patient information and date(s) of services
• Analyze and interpret data to identify areas that need improvement and make necessary recommendations
• Perform record audits to ensure documentation standards are met
• Track patient data for quality assessments
• Identify ways to improve and promote quality and monitor own work to ensure quality standards are met.
• Perform other duties and responsibilities as required

What you’ll bring to Access TeleCare

• Associate’s degree in business administration or a related field preferred; bachelor’s degree Preferred
• Minimum of 2 years’ experience in healthcare setting
• Experience with HIPAA regulations
• Understanding of Auditing, Billing, and Coding initiatives
• Comfort navigating within major EMR systems
• Previous experience developing workflows
• Knowledge of medical terminology, anatomy, and physiology
• Ability to maintain confidentiality and adhere to HIPAA regulations
• Understanding of state and federal employment regulations
• Strong communications skills (written and oral) as well as demonstrated ability to work effectively across departments
• Demonstrated proficiency with Microsoft office programs, communication, and collaboration tools in various operating systems
• Ability to work effectively under deadlines and self-manage multiple projects simultaneously
• Strong analytical, organizational, and time management skills
• Flexibility and adaptability in a fast-paced environment
• High growth fast paced organization
• 100% Remote based environment
• Must be able to remain in a stationary position 50% of the time

Company perks:

• Remote Work
• Health Insurance (Medical, Dental, Vision)
• Health Savings Account
• Flexible Spending (Medical and Dependent Care)
• Employer Paid Life and AD&D (Supplemental available)
• Paid Time Off, Wellness Days, and Paid Holidays

About our recruitment process:
We don’t expect a perfect fit for every requirement we’ve outlined. If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 3 interviews via Zoom.

Access TeleCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.