Job Title : Market Operations Manager
The primary purpose of this position is to assist with the daily management of the operations delivery staff. Effectively aide in managing the delivery operations team. Monitor delivery fleet using MobileCast and / or Roadnet. Recommend and / or perform performance management actions including but not limited to selection and hiring, transferring, and discharging, the assignment of work, or progressive discipline. Maintain driver's attendance records, sick days, vacation, etc. Trains drivers in the areas of safe driving, proper lifting techniques and company delivery process and procedure. Regular ride along with Drivers and perform observation and coaching to ensure proper customer service, productivity metric achievement, and safety practices. Payroll oversight including attendance records and paid time off. Responsible for DOT compliance, which may include DOT safety requirements and DOT drug screening. Oversee or aide in the function of timely and accurate verification and processing of the daily delivery driver invoices, associated paperwork, returns and collections. Interface with customers solving discrepancies, problems and creating a cohesive relationship. Foster and maintain a collaborative relationship with the sales, warehouse, delivery and customer service departments. Administration of worker's compensation, incentive and safety programs. Responsibly handle beverage alcohol product. Other duties, as assigned by the jobholder's supervisor, may also be required.
Minimum Qualifications :
Preferred Qualifications :
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Competencies :
Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Supervisor Delivery • Menomonee Falls, WI, US