Assistant Front Office Manager

Job Description

Job Description

Hospitality Services Group is a dynamic and growing staffing agency specializing in task force assignments within the hospitality industry. We partner with hotels, resorts, and other hospitality establishments nationwide to provide expert-level interim staffing solutions. With a deep understanding of hospitality operations, we pride ourselves on delivering exceptional talent quickly and efficiently.

Join our Task Force team and bring your experience nationwide! We're looking for passionate, adventurous individuals who are eager to grow, travel, and be part of something exciting. We cover all travel and housing expenses-so all you need to bring is your talent and a great attitude.

Job Summary :

The Assistant Front Desk Manager supports the day-to-day administrative and guest service operations within the travel task force, ensuring a professional and seamless experience for both internal and external stakeholders. This role provides essential coordination and documentation support related to worker's compensation audit activities.

Key Responsibilities :

• Oversee front desk operations including guest check-ins, documentation tracking, and appointment coordination to ensure audit activities run smoothly
• Serve as a liaison between visiting auditors and local site contacts, maintaining clear communication and a professional environment
• Maintain organized records of audit schedules, travel documentation, and related correspondence for compliance and reporting purposes
• Monitor and respond to inquiries regarding audit logistics, escalating complex issues to the appropriate team lead or manager
• Support logistical coordination such as room booking, supply tracking, and checklists to facilitate efficient site audits
• Assist in compiling and formatting audit-related reports or documentation as directed by auditing staff
• Implement quality control checks to ensure accurate and complete submission of guest data and audit forms
• Foster a positive, service-oriented atmosphere while upholding company policies and confidentiality standards

Qualifications :

Why Join Us?

If you're ready to elevate your career while exploring new places, we want to hear from you.

I understand that Hospitality Services Group may conduct background checks and / or obtain consumer and investigative reports in connection with my application or employment, as permitted by the Fair Credit Reporting Act (FCRA) and applicable state laws. These reports may include information about my criminal history, employment, education, driving record, and other job-related data. I authorize the Company and its agents to obtain and use such reports and understand that I will receive a separate FCRA disclosure and authorization form. I also understand that employment may be contingent on passing a drug and / or alcohol test, and if applicable, I consent to the release of prior DOT-regulated drug and alcohol test results in accordance with 49 CFR Part 40.25. I release the Company and its agents from liability for the lawful use of this information and understand that this is not a contract of employment, and that if hired, my employment will be at-will unless otherwise stated in writing