SAP Program Delivery Manager

Program Manager

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

The Program Manager is responsible for managing and delivering strategic complex engagements to one or more strategic accounts. In this billable role, the program manager works closely with the customer, the services account executive and other key stakeholders to manage multiple, related projects within given business strategies.

The program manager will be a key member of the delivery team throughout the services lifecycle, from sales support through implementation and post-go live. The Program Manager has the qualification and business acumen typically to manage multiple large scale, high risk, projects, programs and engagements that span organizational and national boundaries including multiple business units and multiple service partners / vendors.

Responsibilities include :

• Carry responsibilities across multiple functional areas, including : Opportunity Management, Delivery, Business Development, Coaching / Mentoring & Knowledge Management
• Ensure effective program oversight via program and project reviews to affect customer success and serve as a mentor to project managers
• Manage complex contractual constructs
• Define appropriate delivery model for customer project as a composition of pre-defined services, on-site and / or remote delivery including Max Attention Next Generation (and other PE engagements)
• Scope and estimate engagement; Determine required resources for the engagement; Assess, document and communicate the risk for the engagement
• Lead and own engagement-planning and program-planning activities
• Oversee the delivery of multiple projects related to successful engagement or program execution
• Own the engagement and program plan; Carry responsibility of delivering its major elements including program's business objectives, scope and solution within quality criteria (on time, within budget)
• Build proactive formal and informal communication / relationship with key stakeholders outside of direct team
• Resolve political, resource, budgeting, change and legal issues affecting the program
• Oversee and lead the development of proposals, tenders, and or responses to requests for proposals associated with the program in order to win new deals for SAP with minimal risks
• Take responsibility from as team lead and support respective line manager(s) in people development tasks

Minimum qualifications include :

Desired qualifications include :

Location : Anywhere in the South Market Unit (main locations : Dallas, Houston, Atlanta & Miami)

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and / or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team : Careers@sap.com.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency : SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 173000 - 294100 (USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance.