PX Operations Manager

Operations Manager

Zoom is seeking a dedicated Operations Manager to maintain our People Experience operations. The person in this role will drive automation initiatives and enhance employee experience through innovative AI solutions. This role is critical for improving operational efficiency and strategic impact across our HR functions.

Responsibilities

• Leading system and process automation initiatives, including implementing AI tools to streamline HR workflows and enhance employee self-service capabilities.
• Maintaining and optimizing Workday and other HR systems, identifying opportunities for automation and continuous improvement.
• Developing comprehensive documentation and policies that leverage AI tools for greater consistency and accessibility.
• Creating and maintaining reporting and analytics dashboards with AI-enhanced data visualization to support strategic decision-making.
• Managing organizational changes and transitions, utilizing automation tools to ensure smooth implementation.
• Coordinating international / regional HR projects with sensitivity to local requirements and compliance needs.
• Overseeing financial and compliance management processes with AI-assisted auditing and verification.
• Supporting recruitment and talent management processes through automation and data-driven insights.
• Developing effective presentation and communication materials leveraging AI tools for enhanced clarity and engagement.
• Partnering with stakeholders to understand requirements, implement solutions, and drive continuous improvement.
• Identifying opportunities to enhance employee experience through innovative AI solutions and process improvements.

What We're Looking For

Salary Range or On Target Earnings : Minimum : $126,500.00 Maximum : $276,700.00 In addition to the base salary and / or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note : Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date : 10 / 14 / 25