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Field Service Supervisor - HVAC
Field Service Supervisor - HVACEmpire Heating & Air Conditioning • Decatur, GA, USA
Field Service Supervisor - HVAC

Field Service Supervisor - HVAC

Empire Heating & Air Conditioning • Decatur, GA, USA
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Field Service Supervisor – HVAC (Residential + Light Commercial)

Empire Heating & Air Conditioning – Decatur, GA

Full-Time | Up to $45 / hr + Bonuses | Income Potential : $100K+ | Company Vehicle | Full Benefits

Are you an experienced HVAC technician with leadership ability and a passion for high-performance systems?

Empire Heating & Air Conditioning-serving Atlanta's residential and light commercial customers for nearly 40 years-is looking for a Field Service Supervisor - HVAC to lead and support our growing team. This is a hands-on, in-the-field leadership role : you'll complete service calls, assist with complex diagnostics, and train technicians in real-world environments.

Compensation & Incentives :

  • Hourly wage up to $45 / hr , depending on experience and certifications
  • Abundant spiffs, performance bonuses, and commissions on system sales
  • Six-figure income potential
  • Company vehicle, gas card, phone, tablet, and uniforms provided

What You'll Do :

  • Perform and support residential and light commercial HVAC service calls
  • Troubleshoot and resolve advanced service and installation issues
  • Act as a field mentor, especially on Daikin FIT and VRV systems
  • Perform airflow diagnostics, static pressure testing, and duct performance evaluations
  • Conduct live performance and capacity calculations on real systems
  • Set the standard for technical excellence, communication, and professionalism
  • Help coach and develop technicians while staying active in daily field operations
  • Assist with field training on advanced equipment and controls for both residential and light commercial applications
  • Collaborate with the office on scheduling, quality control, and customer satisfaction

    • What You Bring :

  • 5+ years of field experience in residential and light commercial HVAC service
  • EPA 608 Universal Certification (Required)
  • A2L Refrigerant Certification (Required)
  • Daikin FIT and VRV expertise (Required)
  • Strong working knowledge of airflow, duct design, and diagnostic tools
  • Ability to perform and teach live performance and load calculations
  • Leadership mindset with solid communication and coaching skills
  • Valid driver's license with a clean record
  • NATE Certification (Preferred)

    • Benefits :

  • Competitive base pay with bonuses, spiffs, and commissions
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid vacation and holidays
  • Company-provided truck, tools, uniforms, phone, and tablet
  • A respected, family-run company with a 4.9-star reputation and nearly 40 years of service
  • Ongoing training and career advancement opportunities
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