Recruiter

SUMMARY

Under the supervision of the Director of Admissions & Recruitment, the Recruiter is responsible for being the first point of contact and prospective student liaison and will act as a public representative of the university. The Recruiter will perform data entry and other duties necessary for the recurring operations of the Office of Admissions & Recruitment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

PROSPECTIVE STUDENT LIASION:

• Provides first point of contact and serve as an information resource for prospective students.
• Educates prospective students and public regarding all university offerings and enrollment related processing timelines.
• Serves as a public representative of the university therefore must be comfortable giving university information session, taking phone calls, and meeting with students and families for in- person questions.
• Responds directly to questions from students and parents on many aspects of the admissions process including application requirements, deadlines, and criteria for scholarships and financial aid.
• Maintains up-to-date knowledge of the university’s academic offerings, activities, scholarships, financial aid, athletics, housing, transfer services, student support services, and other campus life.
• Hosts campus tours with prospective students and their families. DATA ENTRY AND RECURRING RECRUITMENT OPERATIONS:
• Handle telephone calls and other written communication. Must be familiar with other areas of campus to help callers with additional questions they may have about our university while using cordial phone etiquette.
• Works closely with the Director of the Office of Admissions & Recruitment in scheduling tours, events, and other recruitment related activities.
• Works closely with the Office of Academic Affairs, department chairs, faculty, academic advisors, and career services staff to ensure that the university offerings are highlighted and curriculum is presented in a manner attractive to new students.
• Coordinates on-site visits with high school guidance and counseling staff members for prospective students requiring assistance. Ensures all scheduled appointments are recorded on the master calendar maintained in Slate and on the office calendar.
• Works closely with the full team to assure successful LEAD entry upon returning from recruitment events and visits.
• Organize and lead meetings with stakeholders, presentations to potential applicants, follow-up communication with prospective applicants, and attending college fairs.
• Provides exceptional customer service to all prospective and current students, both in person and on the phone.
• Performs general office functions requiring knowledge of correct office procedures and policies.
• Assists in developing the most effective balance between recruiting for prospective first year students, exploratory students and transfer students implementing on campus and off campus recruitment strategies. Collaborates with other university departments interested in calling prospective student; assists with their campaigns to ensure they conform to admissions office standards for prospective student outreach.
• Assists in refining initiatives to keep recruiting programs viable and enhance the quality of the student body by establishing cooperative relationships with prospective students, high schools, two-year colleges, and other relevant constituencies.

QUALIFICATIONS

• Demonstrate working knowledge of office practices and methods
• Manage deadlines on multiple projects
• Ability to learn and master new technology
• Establish and maintain effective work relationships with prospective students, students, faculty, staff, and the general public
• Communicate effectively by phone, in person, and in writing
• Provide a friendly customer-service environment
• Maintain confidentiality regarding protected information
• Excellent interpersonal skills to be an effective member of the team
• Ability to work autonomously and a commitment to working in a team environment within a variety of venues/locales
• Ability and willingness for occasional evening and weekend work, and overnight travel
• Ability to understand university procedures, curricular offerings, academic placement, financial aid programs, scholarship eligibility criteria, and award procedures
• Ability to perform other job-related duties as assigned
• Must have a valid driver’s license

EDUCATION and/or EXPERIENCE

Bachelor’s Degree Preferred. Related experience in admissions, recruitment, or other higher education activities is preferred. Experience with Slate, Microsoft Office Applications, and StriveScan applications a plus.

OTHER SKILLS AND ABILITIES

Must be self-directed, very resourceful, highly motivated, enthusiastic, and possess a positive attitude. Required skills include the ability to synthesize, summarize and communicate information from a variety of sources; and good oral communication, writing, as well as, interpersonal skills. Must be task-oriented with the ability to complete projects under tight deadlines. Must be skilled in Microsoft Office Applications to include Outlook, Word, and Excel.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and use hands to finger, handle, or feel objects, tools, or controls. Specific vision abilities required by this job include the ability to adjust focus. Additional duties of this position may require the employee to walk on campus grounds, driving a vehicle, as well as, occasionally lifting and loading small amounts of office supplies.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.