Customer Service Representative Remote

Job Title

We're a fast-growing organization that partners with unions, associations, and community groups across Canada to provide families with tailored benefit solutions. Our mission is to educate members on the programs available to them and help ensure their loved ones are protected.

What You'll Do

1. Meet virtually with families who have requested information about available benefits.
2. Present program details in a clear and professional way.
3. Help clients choose the best coverage options for their situation.
4. Maintain follow-up communication to ensure each family has full understanding of their protection.
5. Participate in ongoing leadership and personal development training.

What We Offer

• 100% remote work environment.
• Full training, mentorship, and growth support provided.
• Advancement opportunities based on performance.
• A supportive and collaborative team culture.

Ideal Candidate

• Excellent communication and relationship-building skills.
• Self-driven, organized, and dependable.
• Motivated by helping others and making a meaningful impact.
• Comfortable working in a virtual setting and learning new systems.