Production Support Specialist

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AS400 Production Support Analyst

Hybrid (Locations : Colombus, OH, Nashville, TN, or Dallas, TX

Brooksource is currently seeking experienced AS400 Production Support Analysts to join our consulting team in support of a large healthcare client. In this role, you will be responsible for managing day-to-day production support activities, including incident resolution, service request handling, and system monitoring for AS400 applications developed in RPG400 and Synon.

This is a hybrid position, with on-site work required Tuesday through Thursday at one of the following preferred locations : Columbus, OH; Nashville, TN; or Dallas, TX. Mondays and Fridays are remote. Candidates in other U.S. locations may be considered based on experience and availability.

Key Responsibilities

• Monitor and support AS400-based applications in a high-availability healthcare environment.
• Handle incident management, troubleshoot issues, and perform root cause analysis (L1.5 / L2 support).
• Process and fulfill service requests efficiently and within SLAs.
• Work closely with application developers and business stakeholders to ensure system stability.
• Maintain documentation of issues, resolutions, and processes.
• Participate in on-call support rotations, if needed.

Job Requirements

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Information Technology and Consulting

Industries

IT Services and IT Consulting and Hospitals and Health Care

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Medical insurance

Vision insurance

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