Description
Road & Field Lead Tech - Textile Services
At Recovery Cleaners, we specialize in restoring clothing and textiles affected by fire and floods. For over 30 years, we have been committed to helping families through some of the hardest moments in their lives - with compassion, care, and unmatched expertise.
We're looking to expand our Field Crew - the frontline team members who meet with homeowners, inventory damaged textiles, and transport them to our warehouse for restoration.
And because every single day brings something new, you will also take part in cross-training across different roles. This keeps the work varied, builds your skills, and makes our team much stronger and more flexible!
Responsibilities
What You'll Do :
- Drive to residential properties that have been affected by fire or water damage.
- Work onsite to inventory, document, and carefully pack textiles using an iPad and an inventory system.
- Transport items back to our facility in company vehicles.
- Monitor teams to ensure accuracy, efficiency, and quality standards.
- Train other road techs to give the best service possible.
- Handle returns and deliveries once restoration is completed.
- Serve as a calm, kind, and professional presence for families dealing with disasters.
- Travel across Michigan and Ohio as needed.
- Support emergency response efforts, which can include after-hours or weekend shifts.
Qualifications
What We're Looking For :
A clean driving record (required).Willingness to undergo a background check and an illegal drug screen.Strong attention to detail, especially when it comes to handling homeowners' personal belongings.Compassionate and respectful communication skills - you will be working with people who have just experienced a major loss. This role requires patience.Comfortable with technology (iPads are used for inventory and documentation purposes).Ability to lift and carry bags of clothing and other household textiles.A flexible schedule with reliable transportation to and from our warehouse.Ability to be on a rotatingschedule for emergency jobs that come in after hours and weekends.Ability to train, coach, and mentor staff.Can delegate tasks while monitoring the completion of the day / appointments in a timely manner.