Receptionist / Poway / Full Time (556)

Receptionist

The Gore Medical Group is seeking a friendly, dependable Front Desk Receptionist to join our patient-centered team in Poway. This role involves checking patients in and out, answering phone calls, verifying insurance, scheduling appointments, and maintaining accurate records, all while helping to create the warm, family-friendly atmosphere that defines our practice. The ideal candidate is a team player with strong communication skills, attention to detail, and the ability to connect easily with patients. Prior experience in a medical office and familiarity with insurance verification is preferred.

Key Responsibilities :

• Greet patients and visitors warmly, maintaining eye contact upon entering the center.
• Exhibit friendliness and courtesy in interactions with patients and co-workers.
• Efficiently manage patient check-ins, appointment scheduling, and demographic verification.
• Verify patient insurance coverage and benefits to ensure accurate billing and service eligibility.
• Collect co-pays and handle financial transactions with accuracy.
• Adhere to HIPAA regulations for patient information confidentiality.
• Inform patients of any appointment delays and manage concerns with professionalism.
• Schedule and confirm follow-up appointments.
• Handle incoming calls and direct them appropriately.
• Maintain a clean, organized front office, ensuring all supplies are well-stocked.
• Comply with all safety guidelines and policies.

Qualifications :

The Gore Medical Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, status as a protected veteran, or status as a qualified individual with disability.