Technical Program Manager

TECHNICAL PROGRAM MANAGER

REMOTE

JOB ID : 24135

At Wimmer Solutions, we believe care creates community. We work smart; we have built a reputation for results-oriented, innovative, business and technology solutions that help companies execute on their strategic initiatives. We have fun; we love our work. We are positive, kind, and hungry to learn. We give big; we aim to make a real impact on the causes that affect the communities we serve and build strong relationships with the dedicated volunteers and nonprofit organizations working to address them.

We are all about people and community. Since 2002, we have offered technology staffing and managed services for the greater Seattle area and throughout the United States. We focus on getting to know our clients and candidates to create lasting partnerships and ensure success.

Our client is seeking a Technical Program Manager (TPM) to drive operational excellence, process alignment, and delivery efficiency across global analytics initiatives.

This role partners closely with the Director of Marketing Analytics, Sr. Managers, and other key partner teams like Global Analytics & Insights (GAI), Marketing Ops, and Revenue Ops to ensure seamless sprint execution, cross-functional coordination, and program governance.

The TPM plays a pivotal role in scaling the team’s impact by leading the 2-week sprint process, owning JIRA and Confluence administration, driving resource planning and PTO coverage visibility, and building structured workflows that improve transparency, prioritization, and accountability across stakeholders.

WHAT YOU GET TO DO

• Program & Process Management Establish and maintain the Marketing Analytics sprint framework (2-week cadence) — planning, retrospectives, and demos. Manage the JIRA project space, including workflow design, prioritization rules, tagging, and sprint boards. Develop and maintain Confluence documentation structure, including sprint pages, project briefs, and analytical playbooks. Facilitate sprint ceremonies, backlog grooming, and intake triage meetings across both U.S. and India hubs. Ensure consistent communication and collaboration in a follow-the-sun model, enabling continuous progress across time zones. Track milestones, risks, and dependencies to ensure timely delivery and cross-functional visibility.
• Operational Excellence Build a sprint capacity planning and PTO visibility process — ensuring sprints reflect true available bandwidth and resource coverage. Partner with Sr. Managers to coordinate coverage during absences or overlapping PTOs. Define and monitor process KPIs (velocity, throughput, blocker resolution, delivery predictability). Standardize templates and workflows for analytics deliverables (project charters, dashboard documentation, analytical reports). Maintain operational hygiene through version control, documentation quality, and continuous improvement reviews.
• Stakeholder Alignment & Communication Partner with GAI, MOps, RevOps, and Finance to manage dependencies, align deliverables, and ensure roadmap transparency. Maintain and communicate sprint dashboards and progress summaries for leadership visibility. Support quarterly and annual planning by organizing project roadmaps, capacity data, and sprint performance trends.
• Cross-Functional Coordination Serve as the central operational bridge between Marketing Analytics and GAI — ensuring alignment on data enablement, pipelines, and dependencies. Coordinate with both hubs to manage cross-region deliverables, handoffs, and blockers. Maintain a single source of truth for team workflows, capacity, and deliverable timelines.

WHAT YOU BRING

MORE ABOUT WIMMER SOLUTIONS

Your well-being is important to Wimmer Solutions. All regular, full-time employees working a minimum of 30 hours per week are eligible to participate in the benefits plan. Outside of offering excellent medical, dental, and vision benefits, we also offer the following :

Wimmer Solutions is proud to be an equal-opportunity employer. All applicants will be considered for employment regardless of race, color, religion or belief, age, gender identity, sexual orientation, national origin, parental status, veteran, or disability status. Wimmer Solutions is committed to achieving a diverse employee network through all aspects of the hiring process and we welcome all applicants.