Associate Degree Apprenticeship Program - F&I Operations - Midwest (Summer 2026)

Zurich North America’s Apprentice Program

About the program :

Our innovative General Insurance Apprentice Program allows participants to simultaneously gain their  first-time higher education  and the experience to launch a rewarding career in commercial insurance.

Remotely Apprentices will support our F&I Claims Shared Services Team  with :

• Engaging with both internal business partners and external customers through various communication channels, including phone calls, to ensure effective and timely communication.
• Processing billing for Enterprise Rental Car (ERAC) reservations using the ARMS system.
• Preparation and sending cancellation letters for Guaranteed Asset Protection (GAP) coverage.
• Sorting and routing incoming GAP mail to appropriate claims teams, updating files as required.
• Monitoring and managing the Vehicle Service Contract (VSC) Outstanding Report by voiding and reissuing expired credit card entries and supporting other payment-related tasks.
• Assist with various administrative duties to ensure smooth team operations.

Earn & Learn :

The two-year program offered in the Midwest combines targeted  virtual  coursework at  Harper Community College with relevant work rotations at Zurich North America’s Overland Park, KS, Schaumburg, IL or remote office. The ideal candidate is seeking a first-time associate degree and has minimal college credits completed.

Apprentices who successfully complete this two-year program will :

Basic Qualifications :

Preferred Qualifications :

The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed hourly rate for this position is $19.24, with short-term incentive bonus eligibility set at 5%.

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Location(s) :

Remote Working : Hybrid

Schedule : Full Time

Employment Sponsorship Offered :  No

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