Regional Tech Suppt Engineer

Job Description

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Regional Tech Suppt Engineer

Posting Start Date : 10 / 29 / 25

Job Location (Short) :

Phoenix, Arizona, USA, 85027

Requisition ID : 34435

Onsite or Remote : Onsite Position

Join Komatsu and Be Part of Something Big!

Job Overview

Entry Level, Works under guidance of a more experienced professional.

Learning prescribed methods to perform specific and limited portions of TS engineer roles and responsibilities so that US region issues are resolved promptly and to GPU's customer's satisfaction.

Learning and progressing to be proficient in the following :

• GPU's service strategy
• Take ownership of customer issues reported and drive problems through to resolution
• Research, diagnose, troubleshoot and identify solutions to resolve system issues through a systematic data driven approach
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Forecast parts through a strong understanding of Key Performance Indicators and assist with the Logistics Dept.
• Establish solid habits and demonstrate strong core behaviors to become a reliable and functioning Technical Support Engineer.

Key Job Responsibilities

Escalate issues as they arise

Receive Training and learn to be proficient in the following

Receive Training and learn to be proficient in Logistics Support

Learn and become proficient in business acumen

Qualifications / Requirements

Additional Information

Hiring Range

At Komatsu, your base pay is one part of your total compensation package. This role pays $NA. The actual offer will consider a wide range of factors, including experience and location.

Diversity & Inclusion Commitment

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions.We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose.We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion.United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment.Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence.Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people.Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future.If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!

If you want to learn more about Komatsu, please visit our website at https : / / www.komatsu.com /

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