Engineering Office Manager

Engineering Manager

The Engineering Manager is responsible for the day-to-day operations of the engineering department. In the absence of the Director, the Engineering Manager will assume the administrative, financial and operating aspects of the hotel as they relate to engineering.

Responsibilities include :

• Assisting in developing and implementing plans to maintain property, equipment, grounds and other assets in a safe and acceptable state of repair.
• Ensuring the hotel is in compliance with all local, state and federal laws.
• Supervising and training all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention.
• Creating and posting all Engineering staffs schedules.
• Creating and adhering to annual budget for department.
• Assisting in developing financial forecasts and actively participating in monthly profit / loss review meetings.
• Creating and implementing preventative maintenance program for all hotel equipment.
• Ensuring all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards.
• Actively participating in energy conservation programs.
• Reviewing all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.
• Ensuring compliance with the Americans with Disabilities Act (ADA).
• Assisting with the administration of all vendor contracts controlled by the engineering department.
• Ensuring that room maintenance requests are handled in a prompt and courteous manner.
• Following up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary.
• Assisting as necessary with special projects and renovations.
• Supporting and participating in all Highgate Hotel programs.
• Leading and / or participating in Highgate Hotel Safety Committee.

Qualifications include :