Contract Specialist

Contract Specialist

At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek.

AFC's core values include elevating relationships, being powered by passion, being vision-driven, and being dedicated to you. What we offer includes : competitive pay, medical, dental, and vision benefits with employer HSA contributions and FSA options, immediately vested 401K with company match, paid vacation, personal, and sick time, paid maternity and paternity leave, employer-paid short-term disability, long-term disability, life insurance, and AD&D, a robust employee assistance program, employer paid leap into service day to volunteer, tuition reimbursement for eligible programs, opportunities to expand your skill set and share your knowledge across a publicly traded, global organization, and a company culture of internal promotions, diverse career paths, and meaningful advancement.

We're looking for a contract specialist who will develop a thorough understanding of AFC policies, processes, and procedures related to processing of applications, contracts, and securing collateral. You will be part of a small, local team responsible for providing prompt, accurate, and courteous service to both internal and external customers. You will be involved in analyzing and verifying documents for contractual compliance per AFC's guidelines, determining the validity of the information received, and declining application if documentation or information is determined false. The ideal candidate will have 1-3 years of professional experience.

You are : focused on elevating relationships, powered by passion, vision-driven, and dedicated. You believe integrity and honesty build long lasting relationships; connecting deeply with your customers, celebrating their wins, and supporting them through their struggles. You are obsessed with customer service and helping our customers realize their unlimited potential. You understand our dealer's success is built upon the commitment and perseverance of your efforts. You focus on understanding your customers' future needs and are dedicated to continuous improvement; making it easier for customers to do business while preparing for what's to come. You have an unwavering "people-first" commitment to ensure success and provide support to your customers and team.

You will : develop a thorough understanding of AFC policies, processes, and procedures related to processing of contracts. Review, accept, scan completed original executed documents, both electronic and wet ink. Review ACH documentation for accuracy and set up of accounts for ACH processing. Ensure timely and accurate follow ups for all necessary documentation. Provide timely and accurate assistance to ensure account availability for dealers. Provide assistance with updating email addresses, authentication type and other issues related to collection of electronic signatures. Update and maintain customer records.

Must haves include : 1-3 years of professional experience, good organizational and analytical skills, strong attention to detail and organizational skills, and the ability to perform varied tasks with professional judgment, accuracy, and timeliness. Nice to haves include familiarity with concepts, procedures and processes typically used in automotive and financial services industries, working knowledge of Google Workspace preferred, and post high school course work in a related field, or 3-5 years of office experience preferred.