Abacus Service Corporation is hiring: Web Content Writer in Philadelphia

Job Title: Content Writer/Strategist

Duration: 12 Months Contract

Location: Hybrid Remote@ Philadelphia, PA 19107

Position overview / Statement of Work:

The Content Writer for Phila.gov supports the platform redesign by leading the data and content migration from the legacy website to the new CMS.

This role audits, restructures, and rewrites existing content as needed to ensure accurate, accessible, and well-structured data transfer aligned with the Client's voice, digital standards, and commitment to equity and inclusion.

The Content Writer works closely with Client's departments, designers, and developers to validate migrated content, resolve gaps or inconsistencies, and confirm content readiness for launch.

Work activities:

• Research, audit, write, and edit web content to support data and content migration from the legacy Phila.gov platform to the new CMS.
• Translate complex Client's programs and services into user-friendly language.
• Collaborate with departments and digital teams to ensure the migrated content aligns with Client's standards and accessibility guidelines.
• Optimize content transfer for readability, engagement, and digital platforms.
• Ensure all migrated materials reflect the Client's voice, tone, and commitment to accessibility and inclusion.

Skills/experience of the assigned staff:

Desired:

• Experience writing for government, public sector, or civic-focused websites.
• Familiarity with Philadelphia Client's services, programs, and community needs.
• Basic knowledge of SEO and analytics for web content.
• Experience with content management systems (CMS) and digital publishing tools.
• Strong organizational skills and ability to manage multiple projects and deadlines.

Highly Preferred:

• Previous experience creating content for Phila.gov or similar government websites.
• Understanding of plain language principles and accessibility guidelines (e.g., WCAG).
• Experience collaborating with cross-functional teams including designers, developers, and communications staff.
• Ability to analyze web content performance and make data-driven improvements.
• Commitment to equity, inclusion, and effectively communicating to diverse audiences.