ServiceNow Administrator (Springfield)DivIHN Integration Inc • Springfield, Illinois Metropolitan Area, United States
ServiceNow Administrator (Springfield)
DivIHN Integration Inc • Springfield, Illinois Metropolitan Area, United States
[job_card.variable_hours_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]We are unable to sponsor any work visa / authorization for now Minimum of 6 years of experience in ServiceNow administration and configuration, with a specific focus on CMDB management. Certified ServiceNow Administrator or ServiceNow Implementation Specialist certifications are preferred NOT a must-have. Strong understanding of CMDB principles, IT infrastructure, and service modeling techniques. Expertise in CMDB and Asset Management Services, showcasing a deep understanding of Business Services and Configuration item relationships. Excellent problem-solving, analytical, and technical troubleshooting skills. Lead the administration and configuration of the ServiceNow platform, focusing on CMDB, Incident, Change, Problem, Service Catalog, and Service Level Management modules. Develop, configure, and manage the CMDB to ensure an accurate representation of the IT infrastructure and its relationships, supporting ITSM processes. Implement and maintain ServiceNow integrations with other enterprise systems and tools. Design and develop custom applications, forms, workflows, interfaces, and scripts to automate and improve processes within ServiceNow. Provide expert-level support for ServiceNow implementation projects, including configuration changes and maintenance activities. Collaborate with IT and business teams to translate business requirements into technical solutions within ServiceNow. Ensure the stability, integrity, and efficient operation of the ServiceNow platform that supports core organizational functions. Conduct regular system audits to ensure data integrity and compliance with industry best practices and security standards. Facilitate training and develop documentation to support end-users and internal teams. Stay current with the latest ServiceNow features and updates, evaluating and recommending enhancements to our current setup.
Below opportunity open with our Direct Client : Government Services
Sr. ServiceNow CMDB Administrator
- Local to Chicago & W2 Contract
5 months & extendable
100% Onsite in Chicago, Illinois
Minimum Qualifications :
Key Responsibilities :
For any further questions / inquiries, please feel free to contact us.
Regards,
Amit
amustafi@divihn.com
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