Game Play Analyst

WHY DIAMOND GAME?

When you work at Diamond Game you are part of a diverse, forward-thinking, technology-focused gaming organization. Diamond Game employees work together as an engaged team, making contributions at all levels to ensure the highest quality and standards.

As a Diamond Game employee, you are afforded growth opportunities, career mentoring and valuable work experience. Diamond Game appreciates and encourages growth within the organization, knowing it's our talent that keeps us moving forward.

Career development, remote and hybrid work schedules, a robust benefit package, work-life balance and an inclusive culture are all part of a complete and rewarding employee experience at Diamond Game.

Diamond Game designs, produces and services electronic pull-tab games, gaming systems, and tickets for charitable gaming and lottery markets. Established in 1994, Diamond Game is proud to be a subsidiary of Pollard Banknote Limited and a member of the Pollard Charitable Games Group of companies, which includes American Games and International Gamco, among others.

Our mission is to develop and provide innovative gaming solutions to charitable gaming and lottery markets while providing players with thrilling gaming experiences. We always put customers first by providing consistent service and unique products that outperform our competitors. We foster a work environment for employees that encourages teamwork, innovation and continuous improvement. We are proud that our products positively impact many charitable communities across North America.

Our Core Values are : Collaboration, Innovation, Growth, and Integrity; and remembering to Have Fun!

Position Summary

The Game Play Analyst takes directions from the QA Manager and works hands-on with our product management and engineering teams to ensure that the design, functionality, and overall player experience of our Lottery and Slot Gaming products meet the highest standards of quality. The Game Play Analyst will focus on testing new features, gameplay mechanics, and enhancements to validate performance, usability, and engagement from a player perspective. The ideal candidate requires minimal supervision and can manage multiple assignments related to gameplay and product testing, ensuring that all features align with requirements and deliver a compelling player experience.

Essential Duties and Responsibilities

• Perform exploratory, functional, system, reliability testing and regression testing on all products, as requested by the QA manager.
• Run hardware and software test scripts on multiple platforms (sometimes can be repetitive);
• Write detailed test cases based on requirements documentation.
• Write clear and concise defect reports.
• Troubleshoot issues with software, hardware, infrastructure and network.
• Able to quickly learn new technology and software applications.
• Consistently demonstrate the ability to practice Diamond Game's core values and apply them.
• Perform other tasks and duties as needed and / or requested by management.

Education & Experience Requirements

Knowledge and Abilities Requirements

Work Environment & Physical Requirements

Benefits

We thank all that apply; however only the most qualified candidates selected for an interview will be contacted. Employment is contingent upon a satisfactory response from a Background Screening (Criminal History Search and Drug Test).

Diamond Game provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

To ALL Recruitment Agencies : We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.