Copay Mail Clerk (Customer Service Representative)

The Copay Mail Clerk is responsible for managing the efficient and timely handling of incoming and outgoing mail and packages for the organization. This role ensures all correspondence is accurately sorted, distributed, and dispatched in accordance with company procedures. The Copay Mail Clerk maintains organized mailroom operations, assists with shipping and courier services, and provides general administrative support related to mail and document handling. Attention to detail, reliability, and a strong sense of organization are essential for success in this position.

• Incoming Mail – Receive, sort, open, log, and secure returned mail.
• Outgoing Mail – Prepare, review, seal, and affix postage to outgoing mail.
• Record Keeping – Track mail, update CRM, and maintain logs of mail in accordance to department processes.
• Inventory Management – Monitor and manage inventory of mailroom supplies and submit orders to department leadership.
• Equipment Operation – Use and maintain mailing equipment and supplies, such as postage meters, scales, copiers, and fax machines.
• Customer Service – Assist internal associates with mail-related inquiries and services.
• Logistics – Coordinate with postal services and other courier companies for pickups and deliveries.

Requirements

COMPETENCIES :

PHYSICAL DEMANDS AND WORK ENVIRONMENT :

Benefits

Why Choose AssistRx :

Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year!

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and / or work authorization is not available for this position.

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire