Technical Project Manager

Description

Technical Project Manager

BETSOL is looking for a Technical Project Manager to join our team. This position will be responsible for successful initiation and management of strategic and improvement initiatives and large ongoing programs. These on-going programs will involve multiple projects along with operational components and require coordination with other programs.

This is a hands-on position requiring solid technical skills, as well as excellent interpersonal and communication skills.

Position is located in Englewood, CO

Essential Job Functions

• Create and manage overall program plan across multiple Agile teams (Scaled Agile) preferably using JIRA
• Coordinate across teams to drive outcomes and report progress
• Lead key initiatives, such as Reliability Improvement, Feature Development that spans multiple teams
• Support the establishment of SRE practice across multiple teams, in conjunction with the Domain SRE lead. Provide regular updates and ensure progress as per commitment
• Be the contact point in Denver for Test Automation Device Farm administration (logistics, procurement) and liaise with engineering teams in American Fork (Utah), Foster City (California), and Bangalore (India)
• Operate under tight timeline, across time zones and teams in multiple geographical locations
• Manage dependencies, risks and issues in the delivery using JIRA. Produce proactive mitigation plan and act upon it
• Develop stakeholders’ map and playbook - defining the interest, governance needs, and communication across them
• Lead with data – leverage QoS dashboards, Ops dashboards, program management tools (JIRA, Kanban board, wiki) for daily work
• Manage stakeholder communications

Responsibilities

• Establish and direct program governance, including charters for governing bodies, roles and responsibilities and escalation mechanisms
• Track and communicate program and project performance, risks, impacts and mitigation measures; escalate as required
• Ensure projects are completed on time and within budget
• Ensure all processes comply with enterprise standards and procedures

Required Skills and Knowledge

• Minimum five (5) years of program/project management experience, leading small and large projects to completion on time, within budget and with originally planned scope
• Excellent knowledge of JIRA with at least 2 years of working experience
• Excellent knowledge of Agile and Scrum with at least years of working experience
• Bachelor's degree in business, public administration, health administration, information technology or related field
• Familiarity with Change management and Change order process
• Experience with defect/issue tracking and resolution process
• Experience in creating and executing a program road map
• Technical knowledge and/or understanding of the platform engineering domain
• Familiarity with Cloud Platform Technologies such as AWS
• Experience in containerization and orchestration technologies like Docker and Kubernetes
• Experience with managing cloud platform engineering projects is required

Additional Requirements

• Excellent communication skills, oral and written, formal and informal, prose and presentation style, to wide-ranging audiences
• Demonstrated ability to organize and disambiguate complicated and chaotic scenarios
• Critical thinking and root-cause problem solving skills
• Ability to simplify and summarize complex topics for non-technical audiences
• Ability to analyze complex problems quickly; prioritize responsibilities; attention to detail
• Strong project management skills
• Strong conflict resolution ability
• Ability to work cross-functionally and lead teams without direct-reporting authority
• Ability to move quickly in a dynamic and fast-moving environment
• Familiarity with program or sector-specific concepts, practices, and procedures

Preferred Skills

• Master's degree in business, public administration, health administration, information technology or related field
• Program Management Certification is preferred by date of hire/transfer
• Demonstrated use of Lean/Six Sigma methods and practices; systems thinking expertise; group facilitation and consultative skills
• Familiarity with video streaming applications

About BETSOL

BETSOL is a Data Management and Robotic Process Automation company offering products and solutions to both enterprises and consumers. BETSOL’s Data Management product lines include Rebit (Rebitgo.com) and Zmanda (Zmanda.com). BETSOL’s Robotic Process Automation product line is comprised of products and professional services under the LeTo brand (LeTo.co). Additionally, BETSOL Global IT Services (Betsol.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for our customers. Our engineering team, with its several patents, delivers award-winning products and solutions in over 40 countries.

What you can expect from us

Here at BETSOL, we work hard to provide our team with the best opportunities to grow their careers. You can expect to be a pioneer of ideas, a student of innovation, and a leader of thought. Innovation and thought leadership are at the center of everything we do, at all levels of the company. Let’s make your career great!

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