Office Specialist - Front Desk-Syracuse

Davis Behavioral Health (DBH) is seeking a full-time Office Specialist - Front Desk worker to join its Clinical Support team and work in its Syracuse outpatient clinic.

DBH is committed to providing exemplary customer services to its clients and employees. As a member of the Clinical Support team, the Office Specialist - Front Desk positions perform essential tasks related to making clients feel welcome and valued when they check in for appointments. Office Specialists are the first point of contact for most of the DBH clients when coming for treatment and create the critical first impression.

Essential Job Functions

The Office Specialist - Front Desk must be able to perform the following essential job functions :

• Greet clients in a prompt, warm, and friendly manner.
• Gather client and insurance information efficiently and accurately.
• Request, collect, and process co-pays and other payments from clients at the time of service.
• Convey all necessary information related to the client's appointment.
• Work within DBH's electronic medical record system and have a working knowledge of HIPAA and other privacy laws.
• Answer telephones, screen calls, take messages, and provide information to the appropriate source, when necessary.
• Monitor the work area to ensure that it remains safe, secure, and well-maintained.
• Be knowledgeable about the crisis system and know when and how to activate it.
• All other duties as assigned related to the needs of the organization.

The clinical support staff at DBH provide the first impression for its clients and play an important role in helping clients who may be struggling with their mental health, which is why providing excellent customer service in a prompt manner is critical.

Schedule

Required Qualifications

Desired Skills & Abilities

Compensation

Required Experience

Minimum Qualifications

The successful candidate must :

Desired Skills

In addition to the required minimum qualifications, the successful candidate is expected to have have the following skills :

Spanish

Preference will be given to candidates who are bi-lingual English / Spanish; however, this is not a requirement.

Benefits

Davis Behavioral Health, Inc. offers an incredible valuable and comprehensive benefits packages to eligible employees. A copy of the current DBH Benefits Guide is available upon request.

DBH benefits include :

Medical Insurance with multiple plan options - The current carrier and network is SelectHealth Share.

Dental Insurance - The current carrier and network is Dental Select Platinum.

Vision Insurance - Offered by Opticare of Utah

Flexible Spending Account (FSA)

Retirement

Life and Accidental Death and Dismemberment Insurance

Long-term Disability

Health Reimbursement Account offered to employees to voluntarily opt out of DBH medical and / or dental insurance

Voluntary Insurance - Administered by Allstate

Employee Assistance Program (EAP)

Davis Behavioral Health is an equal opportunity employer.

DBH Criminal Background Check & Drug Screening Disclaimer

Davis Behavioral Health is a drug-free workplace and requires all employees to successfully pass a pre-employment drug screening. DBH will not hire individuals currently using illegal drugs or abusing alcohol; therefore, making employment at DBH conditional upon successfully passing pre-employment drug screening by providing a valid sample. Candidates who are offered employment are required to report for a drug screen at an Intermountain WorkMed location within 24 hours of being requested to do so by the DBH Human Resources Department.

Davis Behavioral Health works with Federal grants and must comply with the Federal drug laws, including no use of medical marijuana.

Further, a ll employees at DBH must successfully pass a pre-employment criminal background check as part of DBH's licensing agreement with the State of Utah. Failure to pass either screening will result in the termination of any job offer submitted and / or employment for any individual who has started employment while the criminal background screening is in process. Pending and / or open charges will likely impact a candidate's ability to pass the pre-employment criminal background screening.

Job Posted by ApplicantPro