A company is looking for a Client Services Representative to support client relationships through communication and administrative tasks.
Key Responsibilities
Manage client communication and support
Provide support to collectors with disputes, documents, and settlements
Ensure data accuracy and internal coordination
Qualifications
1-3 years of experience in collections or client services within a collection environment
Familiarity with disputes, documentation, and account-level client requests
Experience with client portals, CRMs, or collection software
Ability to interact confidently with C-suite stakeholders
Experience handling client contract terms and fee structures