(USA) Asset Protection Operations Coach

Position Summary...

Belonging

What youll do...

Drives sales by ensuring effective merchandise presentation (for example accurate and competitive pricing proper signing inventory levels

cleanliness of the area); assessing economic trends and community needs; overseeing the stocking and rotation of merchandise; setting up cleaning

and organizing product displays; and securing fragile and high-shrink merchandise.

Leads and develops teams effectively by teaching training and actively listening to associates; touring stores and providing feedback (Tour-to-

Teach); communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiatives

merchandising and company direction; introducing and leading company change efforts; providing clear expectations and guidance to implement

business solutions; and communicating business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW)

• service model; managing and supporting customer service initiatives (for example store of the community and community outreach programs);

ensuring customer needs complaints and issues are successfully resolved; developing and implementing action plans to correct deficiencies; and

providing process improvement leadership to ensure a high quality customer experience.

Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates; assigning duties; setting

clear expectations; providing associate recognition; communicating expectations consistently and effectively; ensuring belonging

awareness; and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.

Controls the unexplained loss of merchandise and improves profitability by identifying and communicating performance goals and objectives. Builds

accountability for policies and procedures. Measures adherence to loss prevention policies and procedures. Reviews variances to inventory reports.

Conducts operational and pre-inventory reviews. Gathers data audits results and monitors deficiency trends. Identifies improvement opportunities.

Communicates and works with managers and associates to determine corrections needed to inventory controls. Influences the implementation and

execution of control corrections. Trains managers and associates operational controls and processes in multiple stores.

Detects deters investigates and resolves violations of company policies and criminal activities by investigating alleged fraud and other alleged illegal

activities. Conducts investigations relating to company operations and policies. Gathers evidence takes statements writes case reports and provides

court room testimony as needed. Partners in collaborative efforts with other investigative entities.

Monitors safety and risk controls within a facility by ensuring an effective safety program is in place. Supervises safety team members. Identifies

accident trends to develop and implement solutions to prevent accidents. Observes workplaces practices and provides training to associates on

accident prevention techniques. Communicates plans to minimize accidents. Oversees safety reviews and implements plans to improve workplace

safety.

Manages facility-level training and execution of asset protection safety and claims and receiving procedures by reviewing the application of policies

procedures compliance guidelines (for example cold chain hazardous materials) and operational controls. Identifies gaps in expectations versus

training. Determines training needs. Develops and delivers training as needed.

Manages claims and receiving operations by ensuring proper policies and procedures are followed. Ensures the timely processing of claims (for

example damaged defective returned liquidated items) and merchandise deliveries (for example suppliers third-party deliveries). Provides

direction for claims or receiving issues. Maintains necessary documentation and reporting.

supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for

and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting

continuous learning.

Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by

implementing related action plans; utilizing and supporting the Open-Door Policy; and providing direction and guidance on applying these in executing

business processes and practices. At Walmart we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind body and wallet. Health benefits include medical vision and dental coverage. Financial benefits include 401(k) stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave) parental leave family care leave bereavement jury duty and voting. Other benefits include short-term and long-term disability company discounts Military Leave Pay adoption and surrogacy expense reimbursement and more. You will also receive PTO and / or PPTO that can be used for vacation sick leave holidays or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws where applicable. For information about PTO see Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees including English Language Learning and short-form certificates. Tuition books and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility see .

The annual salary range for this position is $71000.00 - $80000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

State Pay Differential :

This job has an additional differential to meet legislative requirements where applicable.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed there are no minimum qualifications.

Completion of 2 years of college. Option 2 : 1 years experience as a supervisor in a multi-department environment. Option 3 : 1 years experience in

one of the following areas : accounting claims inventory control systems / UPC personnel or loss prevention / asset protection in a multi department

environment. Option 4 : 2 years experience in asset protection or related area.

Successful completion of any applicable state requirements to work in asset protection (for example minimum age specialized training

certification and / or licensing).

If applicable acquisition of a current state issued Certificate of Eligibility

If applicable successful completion of criminal background check and / or firearms authorized training.

Associates will be required to attend and successfully complete all job-required trainings and assessments (for example Academy trainings Open Door trainings etc.).

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed there are no preferred qualifications.

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University Certification in an asset protection related field (for example Loss Prevention Qualified Loss Prevention Certified) General work experience supervising 5 or more direct reports to include the responsibility of performance management mentoring hiring and firing Investigative experience

Bachelors : Business Bachelors : Criminal Justice

Primary Location...

1340 S Beach Blvd La Habra CA 90631-6374 United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Key Skills

Customer Service,Facilities Management,Accountancy,Administration Support,Back Office Support,Arabic English Translation

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 71000 - 80000