Senior Group Sales Manager

Company Description

Located in prestigious Rittenhouse Square, the AAA rated 4-diamond Sofitel – Philadelphia, boasts 306 beautifully appointed guestrooms, featuring Lanvin amenities, dream bedding and a luxurious atmosphere. We will be your personal culinary connoisseurs, offering our classic, French inspired menu, made from the freshest ingredients harvested directly from our rooftop garden. Enjoy our signature hand-crafted cocktails in Liberté Lounge, the “in-place” to gather and mingle for Philly’s finest clientele.

Our team of highly trained Ambassadors are at your service, ready to provide a magnifique and memorable experience.

Joie de Vivre is in our DNA, and we are seeking like-minded individuals to join our team!

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS"

Job Description

We are seeking a highly motivated and results-driven Senior Group Sales Manager to join our dynamic Hotel team.
This role will play a pivotal role in maximizing the hotel's revenue and profitability by sourcing and booking group and catering business and assisting in successfully directing the group clients' events. Your primary focus will be on cultivating strong relationships with clients, understanding their needs, and delivering exceptional Group event experiences.

Through your passion and motivation, you will sell memorable experiences to guests who stay in our Hotel property. You are professional, organized and knowledgeable about the Hotel and its surroundings, and you build strong relationships and create lasting bonds with our guests.

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs and competitive voluntary benefits at minimal cost to you
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Client Relationship Management:
  - Cultivate and maintain strong relationships with existing clients.
  - Identify and target new business opportunities through networking and market research.
  - Conduct client meetings to understand group event requirements and offer tailored solutions.
  - Staying informed about current marketing programs, area market trends, and competitor rates.
  - Maintain and expand existing user accounts through effective servicing, up-selling, and appropriate communication and follow-up
• Planning and Coordination:
  - Oversee the Group event planning process, including conceptualization, logistics, and execution.
  - Collaborate with cross-functional teams (e.g., marketing, operations) to ensure seamless event communication and execution of programs.
  - Ensure that events are executed within budget and meet or exceed revenue targets.
• Sales Strategy and Target Achievement:
  - Develop and implement sales strategies to drive group bookings and revenue growth.
  - Set and achieve monthly, quarterly, and annual sales targets.
  - Analyze sales data to identify trends and opportunities for improvement.
  - Develop group business through proactive solicitation including phone calls, outside calls, blitzes, hotel inspections, trade shows, and creative account penetration strategies.

Qualifications

Your experience and skills include:

• 3-5 years of previous successful Group Sales experience with a 4-diamond/luxury hotel or high-end facility.
• Proven track record in Group Sales or a similar Director role, preferably in the hospitality or events industry.
• Strong organizational skills, including negotiation and communication skills.
• Exceptional customer service and interpersonal skills.
• Ability to multi-task and work under pressure while meeting sales targets.
• Creative and strategic thinking with a keen eye for detail.

Additional Information

Your team and working environment:

• Be part of an influential team to guide the transformation of luxury, French hospitality.
• We recognize and celebrate team and individual successes.
• We are a brand influenced by French indulgence offering a genuine experience of art de vivre for both employees and guests.